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The Fast and Slow of Click Frenzy
Reach for the Stars: The 2016 All Star Bash
2015 Set to be Record Year for Online Retail
Top Tips to Boost Revenue During Click Frenzy

News

parcelpoint

ParcelPoint Launches 1,000 Amazon Pickup Points

ParcelPoint is helping take the pain out of delivery by working with Amazon to provide more than 1,000 ParcelPoint stores as Amazon pickup locations.

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Australia Post Partners with Alibaba’s 1688.com
Cyber Monday: More Figures and Trends
VTech Data Breach: Hacker Releases Children’s Photos

Pureplay

India App

Bare Bones Approach to Mobile in India

With app-first mobile strategies struggling, online retailers in India are increasingly creating stripped-back mobile-optimised websites to reach the growing number of Indian online shoppers.

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Adore Beauty Adds Ella Baché
Using Artificial Intelligence as Your Personal Shopper
Art Marketplace Bluethumb Receives Funding Boost

Multichannel

Kogan

Kogan Gets Physical

Long-time pureplay stalwart Kogan.com finally has a physical presence, launching a pop-up store in Melbourne. The message from Kogan: Never say never.

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Providing the Digital Experience Customers Want
Pre-Christmas Spending Projections
Black Friday: Early Figures, Trends and Crashes

Special Reports

Customer Relationship Management

50: Customer Relationship Management

Used effectively, Customer Relationship Management (CRM) can result in enormous savings and increased revenue generation by facilitating uplifts in sales, higher lead generation, better cross selling and upselling, service cost reductions, accelerated sales cycles and greater customer retention and loyalty. But what’s the secret to getting the most from your CRM solution?

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49: Site Performance
48: Cross Border Trade
47: Mobile Advertising

White Papers

Cover Frost & Sullivan_NetSuite_The Customer Experience Challenge for Australian Retailers_Final_July 2015

Frost & Sullivan White Paper: The Customer Experience Challenge for Australian Retailers

In order to explore how Australia’s retailers are responding to the customer experience challenge, Frost and Sullivan surveyed 100 retailers that are members of the Australian Retailers Association (ARA), including both small retailers (with less than 10 stores) and medium and large retailers (with 10 or more outlets). Download the results of the research now.

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[Whitepaper] Sell Direct without Selling Directly
The Consumer’s Always Right – How Big Data Can Transform the Digital Experience
The Powerful Potential of Well-Tuned Demand Chain Management

Best Practice Tip Sheets

BillPro Tip Sheet

Fraud Minimisation and Chargeback Reduction

Download the Fraud Minimisation and Chargeback Reduction Tip Sheet from Power Retail and BillPro now

More Tip Sheets
Advanced Usability for E-commerce
Writing Buyers’ Guides
Optimising Checkout Pages

Columns

Pint 1

Google, Pinterest Roll Out New Image Functions

While Google trials a new Pinterest-style image search and collection feature, Pinterest has launched a new visual search tool.

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The NAB October Online Retail Sales Index Shows Decline
Four Things Australian Retailers Want This Christmas
How Technology Can Help Retailers this Christmas