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News

prada e-commerce focus fewer stores

Prada Pays Price for Slow E-commerce Strategy

Over the last 20 years Prada has taken it sweet time in selling its handbags, shoes and accessories online, but 2017 will see the company ramp up its investment in boosting online sales, and reducing physical stores.

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Bebe to Close All Physical Stores
eBay Threatens to Block Australians
Walmart in Talks to Acquire Bonobos

Pureplay

amazon data breach

Amazon Data Breach: Third Party Sellers Hacked

Amazon’s third party sellers have had their accounts severely compromised as hackers take advantage of leaked user names and passwords from previous breaches.

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eBay, Amazon and JB Hi-Fi Most Popular Online Stores
Klika TV Launches to Build Brand Loyalty
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Multichannel

Top Brands Among Millennials Have Strongest Online Presence

The brands doing the best job attracting spending among millennials in the US are Sephora, Nike and Victoria’s Secret, according to a new report, with these retailers’ strong online presence a key contributor to popularity.

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Topman Unveils Australian Online Store
Target Unveils New Sustainability Packaging
Payments Company Adyen Growing 99% Year-On-Year

Special Reports

57: Retail ERP Systems

ERP (enterprise resource planning) systems can provide retailers with significant benefits, including improving customer service, enhancing data visibility and streamlining fulfilment operations.

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56: Leveraging Holiday Sales in Asia-Pacific
55: Securing Your Retail Network
54: Supply Chain Optimisation

White Papers

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Retention Marketing is All About the Customer

Retention marketing is all about people. Adopting this new customer-based advertising approach allows marketers to keep up with the evolving digital landscape.

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Seven steps to successful retention automation
Predict, protect, and recover revenue across the digital customer journey
7 Deadly sins of Retail Innovation eBook

Best Practice Tip Sheets

A Cheat Sheet for Choosing Your New eCommerce Solution

Your eCommerce solution is the foundation upon which you build your digital presence, it is your Digital Flagship. Here are eStar’s tips on choosing the right solution.

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Maximising Affiliate performance through optimisation
Five Tips for Shopify Shipping success
6 Best Tools that Small Business Owners Could Use to Promote their Business Online

Columns

customer satisfaction push my bitton customer happiness smile

Why the Non-Customer Voice is Also Important

We shouldn’t just be listening to the voice of our customers – we should also listen to what those who didn’t buy from your store are saying. Non-customers can provide valuable insights for retailers into potential barriers to their purchase and customer service issues.

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