Neha’s Articles
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ScotteVest Boosts Conversions by 25% with Live Chat
US retailer ScottEvest is seeing significant sales gains and improved return rates just months after introducing Live Chat.
- 30th May
- Neha Kale
- Comments 0
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Steps Towards A Smarter Return Policy
Many retailers claim to focus on customer service but often fall down when it comes returns. Here’s how to create a policy to win you points with customers.
- 27th May
- Neha Kale
- Comments 0
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E-Commerce the Top Sales Channel For Neiman Marcus
E-commerce investment is reaping rewards for luxury retailer Neiman Marcus with online retail growth set to outpace brick and mortar sales.
- Neha Kale
- Comments 0
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Case Profile: OzSale
Fashion e-tailer OzSale is enjoying great success with its flash sales retail model. CEO Carl Jackson shares his insights with Power Retail.
- 25th May
- Neha Kale
- Comments 7
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Footwear E-tailer ShoeDazzle Attracts US$40 Million Investment
Shoedazzle has attracted a US$20 million funding injection in a nod to the success of its subscription-based e-commerce model.
- 24th May
- Neha Kale
- Comments 0
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Catch of the Day Closes $80 million Deal with Packer-led Consortium
Catch of the Day has closed an $80 million growth capital investment led by James Packer- the largest for an Australian online retailer to date.
- Neha Kale
- Comments 0
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E-Commerce Conglomerate Liberty Media to Acquire Barnes and Noble
Online retail and media giant Liberty Corp is set to make a key addition to its e-commerce portfolio with the acquisition of Barnes and Noble.
- 23rd May
- Neha Kale
- Comments 0
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Pizza Hut Takes A Bigger Bite of Mobile Market
Pizza Hut is building on its success in the mobile arena by revamping its iPhone offer and introducing new apps for iPad and Android.
- Neha Kale
- Comments 0
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Retailers Race Towards Faster Fulfillment
Retailers such as the Gilt Groupe and Urban Outfitters are addressing rising customer expectations by heavily investing in shipping and fulfillment.
- 20th May
- Neha Kale
- Comments 0
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New Report: Tablet Owners Trump Smartphone Users in Online Shopping Stakes
A new e-Tailing Group survey has revealed that tablet users buy more online than their smartphone counterparts, with 68% of tablet owners using the device to make a purchase in the last six months.
- Neha Kale
- Comments 0
