Wai Hong Fong from OzHut offers his insights on how to deliver a personalised and engaging customer experience by tapping into niche markets.
Profiles | Our Authors
Wai Hong Fong
Wai Hong Fong is co-founder and chieftain at OZHut, a multi-niche online retailer that is passionate about truly serving people in the online space. A self-confessed geek, Wai Hong started OZHut as a fresh graduate from the University of Melbourne. His experience as an entrepreneur draws its depth from the different cycles that the business has undergone, from the initial days dabbling with eBay to building multiple full fledged award-winning eCommerce stores. His experience includes everything from writing code, web development and design, SEO and even running the packing tables at the warehouse. Wai Hong is passionate about building businesses that are profitable but purposeful and believes that the means by which we build them should be marked by integrity, humility and generosity.