Seventy percent of Australian online shoppers say they would likely switch to an alternative retailer if they had a poor experience with shopping for an item online, according to a new report from JDA Software Group.
Does your service match consumer expectations? Did you know a third of online shoppers bail if next day delivery isn’t on offer? Luke Condon talks turkey about delivery best practices and how to maximise your partnerships with logistics providers.
Customer-obsessed companies can grow their revenue faster and build a more loyal customer base. While this sounds like a great strategy, companies are left wondering how they can actually achieve a customer centric culture?
To continue fulfilling the evolving needs and expectations of the modern consumer, retailers need to meet them across all channels. Omnichannel retailing is no longer ‘nice-to-have’ – it’s a must-have for any online retailer.
Discover some effective ways that your payment data can not only be put to good use in your business, but also delight your customers as well.
Australia is no longer down under. The fact is, the internet has made the world much smaller and even though you will find us at the bottom the map, we hold strong long distance relationships with the rest of the world when it comes to online retail.
Mobile purchases account for three out of every 10 online sales now, according to new data released by the Interactive Advertising Bureau. But not all is as it seems…
It’s been a two-year wait, but Google’s anticipated new algorithm started rolling out over the weekend and it’s already in action. Say Hello to Google Penguin 4.0.
Whether or not you have plans to explore overseas markets, making sure your e-commerce business is global-ready from the outset will give you a head-start in an increasingly competitive retail world.
With Christmas fast approaching, retailers should already be thinking about how to capitalise on peak periods. Are you Father’s Day ready?