Are service level agreements similar to working in the coal mines? Graham Oakes thinks so. Read his comparisons and tips on sophistaicated SLAs.
A recent study on personal data by the Boston Consulting Group asked how much is trust worth in online retail? The answer: perhaps even more than you would guess.
The comparative value of currency can play an important role in influencing a consumer’s decision to buy. But what happens if the Australian dollar is below parity and there are still no good, local options?
Fears that Retravision Southern will announce a fall into administration after assuring staff yesterday that they would be paid regardless of what happens.
According to data analytics firm Quantium, if Australia’s top 15 online retailers were combined, they’d be larger than Myer and David Jones, or roughly equivalent in size with Big W, the department store leader.
Fashion accessories marketplace, Boticca has observed and analysed the habits of customers that visit its website via Facebook versus those who arrive through Pinterest.
Google has announced via its blog 53 new changes for April, with a number of the updates focused on improving localisation of search results.
A new report from Forrester describes the key benefits Australian online retailers will receive from the National Broadband Network, and highlights the sad fact that many are failing to prepare for it properly.
Marketing consultant, Lior Levin, shares his insights on how social media and mobile apps will increase your business’ conversions.
Limited time ‘flash’ sale sites have garnered plenty of high growth headlines of late, but latest figures from the US show that the shine may be wearing off the private sale market.