Insights
All Articles
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How to Turn Defeat into Victory and Create Happier Employees
Success awareness tools play a vital role in employee satisfaction in the online workplace. Gary Ng explains how happiness is gained by simply checking off a list!
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The Retail Revolution: Innovate or Die
In an increasingly volatile economy, retailers who adapt their model to suit changing shopping habits are best placed to succeed, writes Matt Berriman.
- 11th October
- Matt Berriman
- Comments 0
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Melbourne Retail Industry Ahead of Nationwide Downturn
Melbourne’s eclectic mix of retailers are flourishing and ahead of the curve despite a nationwide downturn, according to the Retail Strategy Year 5 Report Card.
- 10th October
- Nirosha Methananda
- Comments 0
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Understanding Which Website Conversion Rate to Use
Although your website conversion rate can help gauge your site’s success, it can be hard to identify the right metrics. Charles Nicholls is here to help.
- 7th October
- Charles Nicholls
- Comments 1
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Who Shines in Australian Cross-Channel?
Although Australia may be a little behind when it comes to cross-channel , these local players are on the right path to seamless customer experience.
- 5th October
- Paul Downs
- Comments 0
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Nielsen’s Social Media Report: a Snapshot of Consumer Behaviour
A Nielsen study has revealed that Australians spend the most time visiting social networks and blogs compared to other global markets. But how powerful is this influence on consumer behaviour? The numbers speak for themselves.
- 5th October
- Natasha Sholl
- Comments 0
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Designing Your Website to Support Your Business
Designing your website with your business goals in mind is a cardinal rule of e-commerce and an important catalyst for success, writes Charles Crouch.
- 5th October
- Charles Crouch
- Comments 3
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Gasping for Air – GASP Jeans Tries to Spin its PR Blunder
In a social media world, customer service can be what makes you or breaks you. Unless you want a tweet-storm to follow, perhaps you shouldn’t call your shoppers “undesirable” time-wasters.
- 30th September
- Natasha Sholl
- Comments 10
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Email Marketing for Fast Fashion
Email marketing is an indispensable tool in the fast-paced world of fashion retail. Sue Cook gives us the inside word on email marketing for fast fashion.


