A new report from Forrester Research claims that the only counter to today’s technology-driven retail environment is for retailers to put an obsession with their customers at the centre of their business strategy
A recent Royal Mail study of returned purchases revealed that British shoppers largely expect to be able to return an online purchase free of charge.
With the next major Google update only two weeks away, Retail Express’ Aaron Blackman has shared a checklist of essential steps all retailers should run through to ensure their business is ready.
In the lead up to the StarTrack Online Retail Industry Awards, the fulfilment group has conducted research into which aspect of an online retailer Australian shoppers look for.
The BDO’s latest report has warned that the online retail bubble might be ready to burst, with many sectors that have been experiencing impressive growth in the past few years expected to slow down by next year.
Reaching customers through their mobile devices needs to be a key focal point of any retailer today, according to a number of industry figures in the past few weeks.
Shattering previous assumptions of Australia’s shoppers being spontaneous and unbound by routine, new research released this morning by American Express shows that Australians are far more habitual in their spending habits.
The excitement and enthusiasm involved in starting up a new business can sometimes cloud the foresight required to do so. This is something that hasn’t seemed to affect Julie Stevanja, Co-Founder of online fitness wear store Stylerunner.
Facebook has quietly been usurped as a go-to social media platform for brands and marketers, who are thumbing their nose at restrictions put in place last year by heading to Instagram.
A report released by ChannelAdvisor has highlighted decreasing sales at a rate of 26.2 percent year-on-year through eBay’s online auctions.