As the online grocery market heats up, Amazon appears to be nearing completion of its first drive through grocery pickup location in its home-based town of Seattle US.
Martin Newman, founder and executive chairman of e-commerce and multichannel retail consultancy Practicology knows retail better than most, after owning the P&L of direct mail, e-commerce, mobile and call centre channels for a number of brands including Ted Baker, Harrods, Burberry and Intersport. iMedia sat down with Martin to have a chat about mobile commerce.
With operations in both online and in-store, Spend-less Shoes are developing a personalised and holistic customer experience strategy to target consumers who were purchasing from different points of sale.
DHL eCommerce is capitalising on the booming Thailand e-commerce market expected to more than triple in size to $4.95 billion between now and 2020.
The dance between retailers and their supplier can be a complex one, and indeed a rough and tumble one too. Consider that the ACCC saw it fit to intercede last year between some of our largest retailers and their suppliers and enforce a code of conduct ensuring fair play.
Initially a pureplay menswear retailer, Bonobos established its first physical presence in 2015, not quite a store, but rather a showroom it calls “guideshops.” Its multichannel model has been tremendously successful.
Digital marketing will continue to play an increasingly significant role when it comes to marketing strategies. Research conducted by Forrester projects that by 2019, marketing leaders will spend more than US$103 billion on email marketing, social media marketing, display advertising and search marketing in the USA alone.
Payments tech company Adyen has increased transaction volume 80% year-over-year, totalling $90 billion in 2016, also making traction in the online retail market, including the successful global rollout of Burberry’s omnichannel payment infrastructure.
Openpay has teamed up with Raincheck to create a new app developed to increase conversion rates. Consumers can now save items online into a “wishlist”, and be notified when passing a bricks and mortar store location.
Latest research shows almost three in four Aussie consumers now shop across borders, revealing an outflow of potential retail spend from the local economy. The first step is to focus on why consumers stray and work towards addressing them.