All Multichannel

Smartphone user showrooming

Ensuring Omnichannel Enablement

The retail environment has seen a multitude of changes over the last decade. From the evolution of e-commerce to social media and mobility, there are now more channels to consider when formulating our Omnichannel strategy.

Target Launches New Mobile App

Target has launched a new mobile app for iOS devices. The new app is part of Target’s mobile-first strategy and has been developed in response to detail customer feedback.

Narvey Norman NZ online sale glitch

Glitch Catches Harvey Norman NZ Off-Guard

The New Zealand arm of department chain Harvey Norman has some explaining to do with its customers, after a glitch in its online store saw customers purchasing high-end lounge suites and dining tables for op-shop prices.