With consumer rights becoming a hot topic of late, it’s important to know just what a responsible retailer should do for their customers.
With a new iPhone on the way, a US study into payments made through mobile devices depicts some telling trends that may foreshadow how Australians will take to new ways of facilitating transactions.
Hardtofind wins womens apparel category at Annual Australian Catalogue Awards ahead of traditional retail brands like Myer and David Jones.
Google has recently completed early trials for an unmanned aerial delivery system in outback Queensland, bringing this pie-in-the-sky concept one step closer to commercial reality.
Victoria has joined Queensland and NSW as states in which you can have a Big Mac delivered to your door, as McDonalds extends its multichannel business model to central Melbourne.
Although it’s an Australian invention, local retailers appear to be behind the pace when it comes to enhancing their multichannel service offerings with in-store Wi-Fi, writes Carl Jefferys.
A point-of-sales start-up from New Zealand has broken into the mainstream by featuring prominently in a recent episode of Channel 9’s ‘The Block’.
Kathmandu’s CEO of eight years, Peter Halkett has announced his resignation from the company, which is to take effect in November this year.
Greater focus on private label products, the launch of two new brands, and a revised omnichannel retail strategy has seen Dick Smith report promising results from the past financial year.
A large number of Australian retailers have a big problem: their customers are shopping in channels that they don’t even have a presence in. Mobile is no longer an option, writes Mark Dougan.