All News

The User-Generated Content Fail

The importance of implementing user-generated content (UGC) as a way to increase conversions and boost sales is a topic often talked about (watch Brant Barton of Bazaar Voice share his views on the topic as one example). However, if you think that by personally posting the odd online review about your company’s product – or […]

Leading UK Grocery Websites Fall Short on Functionality

A recent Forrester report benchmarking the functionality of leading UK grocery websites, revealed that retailers need to improve search filters, enable multichannel options, include user generated content and provide online customer service to maximise website functionality and improve the online customer experience.

Retail 2010: Attention Multichannel Retailers

For retailers looking to accelerate their growth, quality business events are a must. The Retail 2010 Exhibition and Conference provides an opportunity for retailers to learn about the key issues and trends, receive advice from leading specialists, discover the latest innovations, share knowledge and network with peers.

Coles Vetoes Online Pricing

In an interesting move this week, supermarket giant Coles has decided to stick with its current policy not to publish its online prices. Christopher Zinn, spokesman for Australian consumer advocacy group CHOICE say this is very “disappointing” and that Coles should reconsider its decision.