Just when you thought it was safe to get back into the Social Media water, along comes Diaspora.
The importance of implementing user-generated content (UGC) as a way to increase conversions and boost sales is a topic often talked about (watch Brant Barton of Bazaar Voice share his views on the topic as one example). However, if you think that by personally posting the odd online review about your company’s product – or […]
A recent Forrester report benchmarking the functionality of leading UK grocery websites, revealed that retailers need to improve search filters, enable multichannel options, include user generated content and provide online customer service to maximise website functionality and improve the online customer experience.
Results from a US survey examining consumer preferences and attitudes surrounding mobile shopping, found that consumers are increasingly turning to their mobile devices to add depth and convenience to their in-store shopping experience.
For retailers looking to accelerate their growth, quality business events are a must. The Retail 2010 Exhibition and Conference provides an opportunity for retailers to learn about the key issues and trends, receive advice from leading specialists, discover the latest innovations, share knowledge and network with peers.
In an interesting move this week, supermarket giant Coles has decided to stick with its current policy not to publish its online prices. Christopher Zinn, spokesman for Australian consumer advocacy group CHOICE say this is very “disappointing” and that Coles should reconsider its decision.
As the global online population increases, online retailers should know where their customers are – and how to cater to them.
Shopping website Like.com has been purchased by search giant Google.
Not just limited to online retail, newly launched ShopKick demonstrates how m-commerce can be used in the offline world.
A deal partnering Gap and Groupon sets consumers on an e-coupon frenzy.