Sensis has just released its new eBusiness Report looking at how technology usage and e-commerce interconnect, and investigates how small and medium businesses are leveraging this.
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NetSuite and the ARA have released a joint study that shows the proliferation of retail channels is making customer experience management difficult to achieve.
In just two short years, Instagram’s global mobile ad revenues will reach US$2.81 billion, accounting for over 10 percent of parent company Facebook’s global ad revenues.
Forty percent of retail bricks-and-mortar visits in Australia are influenced by digital engagement, behind the US at 49 percent and Canada at 41 percent.
Online retail is forecasted to see strong growth as a direct result of social commerce, with sales expected to be up 17 percent on last year’s total.
Retailers without advanced analytic capabilities will struggle to capitalise on IoT-driven revenue opportunities.
They may have been slow out of the blocks, but luxury brands are starting to see the benefit of selling online, and using social to engage with customers.
According to the 2015 IBM Smarter Consumer Study, 57 percent of consumers would switch to a retailer who provides visibility of in-store stock.
The Chinese online grocery market is set to be worth almost US$180 billion by 2020, nearly five times its current value of US$41 billion, according to a report.
A new report indicates that cross-border purchases are being fuelled by consumers increasingly buying products from overseas websites that they can’t find or are too expensive locally.