They may have been slow out of the blocks, but luxury brands are starting to see the benefit of selling online, and using social to engage with customers.
According to the 2015 IBM Smarter Consumer Study, 57 percent of consumers would switch to a retailer who provides visibility of in-store stock.
The Chinese online grocery market is set to be worth almost US$180 billion by 2020, nearly five times its current value of US$41 billion, according to a report.
A new report indicates that cross-border purchases are being fuelled by consumers increasingly buying products from overseas websites that they can’t find or are too expensive locally.
Retargeting has been a throw-around term since marketing made the shift from guess-and-test programs to real-time programmatic campaigns. But how are advertisers currently leveraging retargeting across their marketing mix?
eBay has teamed up with analyst firm Telsyte to determine the dominant sales trends and behavioural choices of eBay customers, published in a new report just released.
In light of a rapidly changing retail technology environment, are retailers equipping themselves to serve the new fundamentals of converged retail – right product, right place, right time, right price – anywhere?
A Gartner report indicates customer experience priorities for 2015 are aimed at improving consistency across channels and acting as ‘one’ unified organisation.
iResearch, a provider of market data to Chinese internet juggernauts Alibaba and JD.com, has released a report on Chinese online retail growth and its implications for the Australian market.
Half of surveyed Aussie and Kiwi consumers head in-store or to competitors when faced with website difficulties, according to latest Rackspace research.