Exceptional customer experience is crucial to the success of any online business. Here are some key customer experience tips for online retailers.
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BuyMeStuff has raised $450K in angel investment for its next generation e-commerce marketplace and technology platform, which will leverage machine learning to help Australian SMB brick and mortar retailers intelligently connect with online customers.
This month global payments provider Square has offered Australian retailers the chance to dramatically improve the checkout process, one that is set to disrupt retail.
Silicon Valley has long been renowned as the world’s epicentre of technology – being home to tech giants like Google, Facebook, Apple and Twitter. Australia, however, is now being claimed as “probably the fastest adoptee of machine learning technology in retail, globally”.
Modern retailers need the tools and technology to cater to their customers in innovative ways, and in the case of Beatdisc Record’s Pete Curnovic, versatility is key.
Automating fulfilment with a shipping integration can save retailers thousands of hours and dollars a year, allowing them to free up time to focus on growing the business without chewing up profits.
Amazon’s vice president of global innovation policy and communications, Paul Misener will give a keynote presentation at the Retail Leaders Forum 2018.
Over the years I’ve had plenty of customer’s ask me: “What is the best website platform to go with?” From startups, to SME’s and even large companies, there is so much information out there to digest.
Every retailer and online seller has a growing collection of potentially valuable data. This data can be used as a powerful tool to unleash insights, drive revenue and optimise the customer experience.
Attention, mystery shopping companies! Mystery shopping management software can help to manage and monitor your mystery shopping projects, including end-to-end management of audit programs, enabling real-time data collection, analysis and presentation of findings.