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Optimising for Amazon Search channeladvisor

Optimising for Amazon Search

While the news of Amazon’s imminent launch is causing mixed reactions in the retail sector, the underlying message is the same now as it has been for the last year: ensure your business is ready by preparing where you can.

Improve Your Company’s Contact Centre

A customer’s experience with your contact centre may only be one step in their journey with your brand, but their entire experience can be improved if you give attention to the information your contact centre offers.