Bringing virtual customer service to the next level, Twitter aims to make it easier for retailers to turn negative Twitter rants around and deliver a positive online interaction for their customers.
As retailers embrace new technologies, such as AI and virtual reality, they should be aware of associated vulnerabilities with employees taking IP into their next role.
Last night was the official launch of Australia’s first sharing economy accelerator, The Sharing Hub, which was opened by government official Matt Kean, Minister for Innovation and Better Regulation, to drive this rapidly growing sector to boost jobs across Australia.
Australian retailers will have more choice in the way they run their business and sell to customers. Vend and Square’s POS and payments integration, first launched in the US late last year, is now available in Australia.
Australasian e-commerce provider eStar says businesses that practice diversity and equality have a huge competitive edge when it comes to employing top digital talent and maintaining a productive and engaged workforce.
Global payments technology company Square launched its new contactless + chip card reader in Australia today, which may help bridge the gap with retailers who aren’t yet optimised for contactless payments.
Super Retail Group say big data and content creation will feature heavily in transforming BCF into positive gear, with technology to play a huge role.
Australia your Samsung internet-fridge is here and it’s going to do your shopping for you! Welcome to the new era of grocery e-Commerce.
Google launched its first-ever virtual assistant for its Allo messaging app yesterday, that will enable e-Commerce tasks such as buying a ticket to the footy or making a dinner reservation at your favourite restaurant.
Smart retailers are extending the consumer in-store and webstore shopping experience via digital technology in different ways.