http://www.powerretail.com.au/insights/site-search-and-they-will-find/ Australia's news and information resource for e-commerce retailers. Sun, 26 May 2013 01:32:23 +0000 hourly 1 http://wordpress.org/?v=3.5 http://www.powerretail.com.au/insights/site-search-and-they-will-find/comment-page-1/#comment-2806 Steven P Wed, 16 Mar 2011 01:58:18 +0000 http://www.powerretail.com.au/?p=7716#comment-2806 I think we developers have to take some responsibility here as often they don’t advise clients (retailers) what the search will and will not pick up. (e.g. just titles or also product descriptions?). We (http://www.vetshopaustralia.com.au) spent a lot of time on our site search so it picks up common misspellings and searched phrases. (check your search logs). It made a big difference for us. For example, a lot of our customers call flea control “flea killer” although its not a phrase we use ourselves. By including this as a result we rather than a “not found” we helped our customers find what they are looking for.

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