With Amazon announcing that Australian retailers can now sell through its marketplace, Mark Gray from ChannelAdvisor shares five important tips that online businesses need to remember in order to succeed.
Book publisher Simon & Schuster has decided to begin printing books with QR codes on their back covers with the hope of building direct-to-customer relationships.
As US states begin to fall like dominos, introducing methods for collection tax from pureplay online retailers, there are easy parallels to draw with the Australian retail predicament. But just how similar are the two scenarios?
Chris Morley’s experience in both online and offline retail highlights the similarities between them, reinforcing the idea that ‘retail is retail is retail’. This week he discusses the notions of shrinkage and customer service.