Ruby Anik speaks about the JCP strategic vision and the way the multichannel retailer is transforming department store shopping. So are shoppers ready for the overhaul?
Gerry Harvey has announced plans to scale back Harvey Norman’s online operations in the same week that CBA forecasts even more consumers will move online in the year ahead. As consumers and retail continue to move into a multichannel world at an ever increasing pace, will Harvey ever come around to online retailing?
Some of the leading floor-care suppliers are beginning to rethink their strategy when it comes to selling products. Gone are the days of the door-to-door vacuum salesman – the entire customer qualification and rapport-building process can be done online now.
Woolworths’ Chief Executive Grant O’Brien talks about the future vision of the supermarket giant, unveiling grand plans that embrace online wholeheartedly and will give the company a strong multichannel offering.