Australia Post has partnered with e-commerce solution provider Neto to help Aussie businesses sell online and compete globally.
Neto provides a hosted e-commerce platform that integrates with accounting platforms, payment gateways, shipping carriers and sales channels.
The partnership will provide integrated mailing and shipping services into the Neto platform, simplifying the freight-sending process.
Neto has existing partnerships with a number of accounting, point of sales, inventory management and marketing platforms, as well as key shipping providers.
“Working closely with Australia Post allows us to not only efficiently fill local orders, but also those from its global customer base,” said Neto co-founder and CEO Ryan Murtagh in a press release. “We have allowed Australian businesses to not only efficiently fulfil orders locally, but worldwide.”
The partnership will provide Neto customers direct access to a number of Australia Post services through their Neto Control Panel, Murtagh told Power Retail.
“This includes generation of Australia Post shipping consignment labels, manifests, customs documents (for international consignments) and real-time quotes for various services including Australia Post eParcel and International.
“By building this capability into the Neto platform, we have been able to dramatically streamline order fulfilment and reduce the costs of fulfilling an order for our merchants,” said Murtagh.
The partnership has essentially replaced the need for merchants to use Australia Post’s software during the fulfilment process.
“We have integrated with a number of Australia Post API endpoints as well as built our own proprietary system to deliver this integrated solution,” said Murtagh. “Essentially we have replaced their labelling and fulfilment solutions.”
In terms of facilitating international shipping, the Neto system adds real-time international shipping quotes to the checkouts of Neto-powered web shops.
There is no additional cost to use the service, provided merchants are using Neto for their order fulfilment and the service does not incur any additional fees from Australia Post.
Ben Franzi, General Manager eCommerce Platforms and Digital at Australia Post highlighted e-commerce’s ability to help Australian businesses scale and compete on the global stage.
“Australia Post is partnering with the world’s leading e-commerce providers to make it easier for our business customers to get online to manage, track and dispatch their orders securely and simply.
“Our new partnership with Neto empowers businesses to manage their e-commerce and operational needs directly, offering a smarter, seamless way to send parcels with us,” said Franzi.
Telstra acquired a majority share in Neto in June last year.
“With the technical expertise and scale that Telstra brings, I believe that this partnership will allow us to accelerate our development plans and to provide Australian SMEs with an even better product and a higher level of service and support,” Murtagh told Power Retail.