Responsibility and, perhaps more importantly, accountability are crucial to successful organisational governance, but there’s a right and wrong approach, says Graham Oakes.
- 21st May
- Graham Oakes 18
How can a retail business provide better value for its customers while increasing profits? With the right price optimisation strategy, says City Farmers’ Clayton Hollingsworth.
As Bedshed continues to roll out digital displays with web connectivity in-store, the necessity of an online sales channel is called into question.
Increasing numbers of modern businesses seem to rely on invisible mechanisms. Using techniques to promote operational transparency can prevent this from becoming a problem.
As the offer of free shipping and free returns tempts more consumers to buy online, the rate of returns is increasing towards 50% in the UK.
Total Quality Management is not widely practiced across the Australian retail sector. However, Retail Directions’ Andrew Gorecki, an advocate for more effective management processes, argues that it could give the retail industry the boost it needs to thrive in the current economic climate.