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Amazon’s Sales Soar as Profits Drop

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Amazon’s investment into technology and content has been slow to pay off, as the retailer reports a swift drop in profits despite rising sales for 2011.

Amazon’s sales might have ballooned in 2011, but the e-tailer wasn’t so lucky when it came to profits. Heavy investment into technology and content has taken a serious toll on sales margins, with the company reporting a 58% plunge in quarterly profits earlier in the week. Much of this result is due to the e-tailer’s focus on its family of Kindle e-readers and Fire tablets, which are playing a key part into its push into the digital publishing and t-commerce arena.

For the year ending December 31, Amazon reported net sales of $US48.08 billion, up 40.6% from the previous year with global net sales totalling $US21.37 billion. Although customers were quick to embrace the Kindle Fire, with unit sales for the tablet jumping 177% during the nine-week holiday period, the outlay involved in the rollout saw profits dive from $US416 million in Q4 2010 to $US177 million in 2011.

However, the e-tailer remains firmly committed to its digital content business, despite admitting that it might show a loss in operating income for the first quarter of the year.

“We are grateful to the millions of customers who purchased the Kindle Fire and Kindle e-reader devices this holiday season, making Kindle our bestselling product across both the U.S. and Europe,” said Jeff Bezos, Amazon’s Founder and CEO. “Our millions of third-party sellers had a tremendous holiday season with 65% unit growth and now represent 36% of total units sold.”

Neha Kale

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Neha is a writer and editor for The Media Pad, publisher of Power Retail. She has a background in business, arts and film journalism and an interest in new media and digital strategy. She is looking forward to exploring how retailers are impacted by the online space for Power Retail. Neha is a magazine junkie whose other addictions include coffee, travel and live music. She likes to run but has a long-time allergy to team sports.

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