Getting Started
Solution Providers Directory
Are you an online retailer? This comprehensive, categorised marketplace of local solution providers will help you source your e-commerce, online marketing and technology requirements.
Are you a Solution Provider? Take advantage of the Best Value Specialist Directory available in Australia.
Providers Categories
- A-K
- L-Z
- Affiliate Marketing 6
- Agency 9
- Analytics 14
- App Development 5
- Comparison Engines/Marketplaces 9
- Consultants 12
- Content Management Systems 12
- CRM/Loyalty Marketing 15
- Cross Channel Integration 9
- Customer Service Software/Solutions 8
- Digital Marketing 19
- E-Commerce Systems/Software 34
- Email Marketing 8
- Fulfilment Software/Services 16
- Hosting/Domains 5
- Merchandising 3
- Mobile Commerce 9
- Order Management 10
- Payment Systems 7
- Personalisation/Mass Customisation 4
- Ratings and Reviews 1
- Research and Intelligence 4
- Search Engine Marketing/Optimisation 9
- Security/Anti-Fraud 2
- Shipping and Logistics 13
- Shopping Cart Software/Optimisation 11
- Site Design and Usability 7
- Site Performance/Optimisation 5
- Site Search 2
- Social Media 3
- Video/Rich Media/Augmented Reality 3
Featured Solution Providers
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Exalt Group
Exalt Group is Australia’s leading provider of Pick & Pack, 3rd Party Warehousing and multi-carrier freight services, specialising in cost effective solutions for online retailers of all sizes.
With over 10,000 pallet space capacity in 4 locations in Sydney, and managing the requirements of more than 150 business customers, outsourcing with Exalt Group allows you to focus on growing your business with the confidence that a specialised ‘Pick & Pack’ warehouse provider is managing every aspect of your logistics requirements.
Our full list of services include:
- Receiving, Storage, pick, pack and processing of a diverse range of products
- Highly accurate picking process
- Wide range of packaging options
- Highly competitive freight options including national and international distribution
- Sameday order processing and despatch
- Fully customisable daily automated reporting
- Guaranteed lowest processing cost across all Australian warehouse providers
- Easy integration with no setup or implementation costs
- No minimum activity levels or fixed charges
Exalt Group is able to customise a solution to the individual needs of your business and allows you to keep the cost of your fulfilment needs as low as possible. Over 80% of our clients are online retailers making us the preferred provider that focuses on and specialises in your fulfilment needs no matter how large or small.
Visit www.exaltgroup.com.au for more info
Address: 1/472 Victoria Street, Wetherill Park NSW 2164
Web: www.exaltgroup.com.au
Tel: 02 9659 1550Fax: 02 9756 6993
Email: info@exaltgroup.com.au
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Want It Now
Need it today, buy it today, have it delivered today with Want It Now!
Want It Now is that exciting service solution for online retailers to offer their customers a same day delivery option, currently available for Sydney and Melbourne. Times are changing and we are finding that online shoppers want their purchases delivered as quickly and securely as possible – at all times, this is what Want It Now offers.
Want It Now gives retailers the opportunity to offer a same day premium delivery that sits beside delivery options they already offer, giving consumers the opportunity to decide on the delivery they would prefer rather than having the one delivery option that most retailers offer. Some retailers offering Want It Now are Styletread, The Iconic, Bras N Things and Sambag. Visit the Want It Now website to see our full list of retailers already offering Want it now.
What consumers get when they choose Want It Now as their delivery option:
· 3hour or same day delivery option
· Delivery direct to their door step
· Countdown to delivery with full ‘track & trace’, via the web or an iphone app that can be downloaded
· Added peace of mind & security
Tel: 02 8966 5480
Mob: 0438 801 197
Web: www.wantitnow.com.au
Email: brookewade@mailcall.com.au
Facebook: http://www.facebook.com/Wantitnowdelivery
Twitter: http://twitter.com/wantitnow1
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Marketing CRM
Integrated Marketing and Customer Service software solutions for small-medium online retailers. Marketing CRM delivers a scientific approach to all aspects of customer relationships in a package suitable for smaller companies.
Understand customer behaviour, calculate customer value, forecast future customer value. Segment your database based on behavioural and demographic characteristics.
Implement marketing strategies tailored to each segment. Use e-mail, letter, phone call to deliver your marketing messages. Track outcomes on the database.
Use built-in CRM for superior customer service. Track feedback on the database for further analysis and action.
Monitor and measure all your initiatives with statistical reports and drill-downs. Use our help to customise the system to your requirements.
Tel: +61 2 8006 0669
Web: http://www.marketing-crm.com/business-case/online-retailers
Email: hello@marketing-crm.com
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48×7
Customer Service on Demand
48×7 offers round-the-clock customer service, enabling your customers to reach you through calls or chats whatever time of the day, whatever day of the week without being there. Let us do the work for you. You only pay per use and nothing more.
Tel: +61 2 8518 1276
Web: http://48×7.com/
Email: prospect@48×7.com
Facebook: https://www.facebook.com/48by7
Twitter: @48by7
YouTube: http://youtu.be/66Qw-CBclMY
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Quantium Solutions
Quantium Solutions, a Singapore Post company, is the market leader in distribution and Customised Logistics Solutions (CLS) in the Asia/Pacific region.
Quantium Solutions International currently has an established network of offices in 10 countries within the region- Singapore, Australia, New Zealand, Hong Kong, India, Japan, Malaysia, Philippines, Taiwan and Thailand.
A full end-to-end e-commerce provider, Quantium Solutions provide a range of value-added services including:
-freight logistics
-warehousing
-fulfillment
-automated packaging services
-domestic and international distribution
Quantium Solutions understand the challenges faced by online retailers and all of their e-commerce services are specifically tailored to suit. This allows retailers to not only access global markets- but to ensure that your customers receive their online orders in the required time.
Web: www.quantiumsolutions.com
Address: Unit 8, Riverwood Business Park 100 Belmore Road
(PO Box 1016) Riverwood NSW 2210
Tel: 1800 021 333 or 02 8578 9107
Email: customerservice.AU@quantiumsolutions.com
LinkedIn: http://www.linkedin.com/company/quantium-solutions
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Hybris Software
hybris is a leading vendor of next generation end-to-end multichannel commerce software based on a single platform including managed and hosting services.
Its clear vision about the need for consistency, coordination and personalization of information across all channels and throughout all phases of the customer lifecycle has resulted in the development of an integrated, agile solution enabling businesses to communicate and sell across all channels – online and offline – in a consistent and effective way.
hybris has 14 offices around the world located in the economical capitals of North/South America, Europe and Asia and supports over 380 global customers.
Customers are brands from retail and manufacturing industries, including: Adidas, Levi´s, Lufthansa, Clarks, Timberland, Nespresso, Toys´R´Us, Coca Cola Beverages, Ericsson, Rexel, Bobcat, Kaiser+Kraft, Hornbach, Nikon, Migros, Conrad, Iomega and Grundfos.
Email: info@hybris.com
Web: hybris.com
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Australia Post
2012 represents a new era in parcel delivery. At Australia Post, we’re introducing new delivery choices that create greater flexibility and convenience for e-commerce customers.
Now you have the ability to offer more convenient collection points, specific weekday delivery, date specific delivery and even date embargo delivery.
This ensures your customers get what they want, when they want it. And that makes for happy customers.
It’s just one of the ways we’ve got e-commerce covered.
Tel: 13 POST (13 76 78)
Web: www.auspost.com.au
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Solutionists
Solutionists are Australasia’s leading supplier of e-commerce solutions for fashion retailers. They deliver an advanced online retail platform which can be completely customised in terms of design and functionality and has the ability to connect with almost any external system.
Solutionists have extensive experience in integrating their websites back office systems such as DolFIN/SVI, Counter Intelligence, EXOnet and Infinity RMS. Their webstores have also been connected with various other systems including courier, fulfilment, social media, affiliate websites, e-commerce mobile websites, Google Analytics and more.
Solutionists large portfolio of well-known fashion brands demonstrates their years of experience delivering solutions to businesses in that exact segment, and their cumulative knowledge has resulted in a powerful e-commerce platform.
From interactive look books, to mobile e-commerce websites, to comprehensive online strategies Solutionists are market leaders in online retail.
Tel: +61 2 8355 7014
Blog: http://www.solutionists.com.au/Blog_257.aspx
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ShippingEasy
ShippingEasy was created to solve a problem – we make shipping easy, quick and we save you money!
ShippingEasy is a cloud-based booking engine that allows you to book local and international couriers with no account, at discounted rates and integrated directly into your online store.
ShippingEasy integrates with leading e-commerce software platforms and marketplaces such as Shopify, Magento, eBay and many more. ShippingEasy seamlessly integrates with your store, collates your sold inventory, provides best pricing on multiple couriers, and often at cheaper rates than Australia Post. All you need to do is book the pick-up time and print the labels.
And if you have a custom built website, your developers can integrate our free APIs into your platform for seamless fulfilment of your customer orders.
With ShippingEasy you don’t even need a courier account, just get access to great rates.
The complexities of fulfilment mean shipping is often the largest cost and the biggest headache. Try us out online and see how we make it easy!
Address: Suite B, Level 18, 167 Macquarie Street Sydney, NSW 2000
Tel: +61 2 8003 6797
Web: www.shippingeasy.com
Email: contact@shippingeasy.com
Twitter: www.twitter.com/shippingeasy
Facebook: www.facebook.com/shippingeasy
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Salmat Digital
With over 250 digital experts under one roof, Salmat’s new digital centre of excellence caters for Australia’s increasing appetite for digital customer communication. Salmat Digital is the natural evolution in Salmat’s expanding multichannel communications portfolio. Salmat now has the most comprehensive integrated digital communications capability in Australia.
Salmat Digital helps businesses find, acquire, grow and retain customers through innovative and integrated communication solutions. The digital marketing powerhouse delivers full end-to-end solution from strategy to project execution across a broad range of communication channels. With extensive capabilities across online, mobile and in-store, Salmat Digital can tailor your communication and marketing solution to give your business a competitive edge.
Salmat is now Australia’s leading integrated digital and multichannel communications provider.
Address: Salmat Limited Level 17, Innovation Place,
100 Arthur Street North Sydney NSW 2060 Australia
Tel: +61 (02) 9928 6500 / 1300 SALMAT
Fax: +61 (02) 9928 6652
Web: salmat.com.au
Email: info@salmat.com.au









