Getting Started

Solution Providers Directory

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eBay

eBay’s global vision is to enable commerce. Here in Australia, we are working with thousands of small merchants all the way through large branded retailers to help them drive sales and increase market share.

According to Roy Morgan research, 7.3 million unique visitors visit eBay.com.au in an average one month period. Reaching this vast audience has become an important part of many Australian retailers’ multichannel sales strategy. In the past year, well-known Australian retailers like Supercheap Auto, The Good Guys, CrackaWines, Logitech, Seafolly and Bras N Things have all opened stores on eBay.

The world of commerce is changing and eBay is evolving with it. We are no longer an auction site for used goods – 84% of the nearly 40 million live listings on eBay.com.au are for brand new items, and 79% of those are for sale at a Fixed Price. This evolution has been consumer led. The needs and demands of online shoppers are being heard. We intend to keep creating better ways to buy and sell, enabling this new exciting world of commerce and shopping. We’ll keep helping sellers of all sizes compete in today’s rapidly changing world, and eBay will become more personalised, tailored to the way consumers of your products want to shop. We will be local and global, giving buyers, sellers and traditional retailers incredible choice and opportunity.

This is the new eBay. It’s why we have updated our logo, signalling a cleaner, more contemporary and consistent marketplace that meets the needs and expectations of consumers today and tomorrow.

Web: www.ebay.com.au
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Endobe ScanAndGo

The proliferation of smartphones around the world is challenging the way retailers do business. It has brought us a new era of price transparency and the new showrooming phenomenon. With 68% of customers using their smartphones in the store and 22% them being influenced by their smartphones it is becoming more and more important for retailers to carefully consider how they will step up to this challenge.

The Endobe ScanAndGo solution helps businesses sell goods, and services through mobile devices. It delivers a strong mobile solution and user experience through: state-of-the-art mobile technology and unifying commerce processes that leverage a business’ existing IT infrastructure. This creates an exceptional customer experience that is simple to implement and easy to manage.

Endobe’s ScanAndGo mobile solution is built using best of breed technologies, based on open standards, that are agile to support limitless innovation, efficient to drive the best TCO, and scalable and extensible to be the last mobile platform retailers will ever need to support their e-Commerce and in-store solutions.

This is a managed hosted solution giving merchants of all sizes the flexibility to grow their solution with a low cost entry point. The time implement this solution is heavily dependent on the level of customisation required (creative design, UX/design, integration with existing apps, integration to IT infrastructure etc). For a simple retailer requiring minimal customisation we could have a solution in production within 2 weeks.

We have a range of plans to meet the needs of a retailer at any size.

- Lite : $0/month 20c per transaction for less than 100 SKUs and email support (eWay transaction gateway).

- Plus: $99/month/location for less than 10,000 SKUs and email support.

- Pro : $200/month/location less than 50,000 SKUs and email support.

All prices above are at list price and do not include GST. These fees do not include fees charged by the financial transaction gateway.

Web: www.endobe.com

Tel: 03 9013 6363

Email: derek@endobe.com
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Insiteful

Based in Melbourne Victoria, Insiteful provides web design and implementation services to the eCommerce industry in Australia. We offer a full package of services including design, development, marketing, graphics, product photography and search engine optimisation. We currently have a large list of clients in a broad range of industries from beauty, clothing and health supplements to home furnishings and server hosting.

Insiteful offer a wide range of solutions to help business not only get their products online, but also help to market and advertise them to the correct audience. Whether you are just after SEO or a complete website design and development, product photography and hosting we cover the full range of services.

Our services and pricing is superior to the competition as we offer a personalised service and guarantee all of our work. On each campaign, Insiteful provides full support and training on the software and processes required to run and maintain the website.

Website design and development costs start at $2000 with SEO services starting at $1000 per month. For a full range of services and pricing, contact us today.

We are committed to ensuring our clients are our number one priority. As soon as the agreements are made and payment is received we have a quick start time of less than 24 hours.

Web: www.insiteful.com.au

Tel: 1300 927 266

Email: info@insiteful.com.au

Facebook: www.facebook.com/insitefulau
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Intershop

Founded in 1992, Intershop has a proven record of successfully enabling online businesses. Customers around the world rely on Intershop’s e-commerce solutions to sell their goods and services via multiple interfaces. Customers include Telstra, Brightstar, Linenhouse, Australia Post, Swarovski, Miele, HP, BMW, Sony Style, Bosch, G Star and many more.

Delivery Model: Licensed (CPU Based), SaaS and Managed Services Options

Address: Intershop Communications Australia Head Office 19 Bennetts Lane, Melbourne

Tel: 1300 868 197

Outside Australia: +61 3 9654 3707

Web: www.intershop.com

Email us: apac@intershop.com

Facebook: www.facebook.com/IntershopCommunications

Twitter: @IntershopCom
Send Enquiry

Direct Couriers

Direct Couriers offers Australian online retailers a comprehensive solution for delivering orders in a timely, seamless manner. Whether it’s after-hours or same-day delivery you’re looking for, we can provide it reliably and cost-effectively via our fleet of 650+ vehicles of all sizes.

On-time pickup with real-time email and SMS notification of collection provides your customers with an image of the delivery driver, their name and exact location, as well as a link to track the driver live on our GPS mapping system – and that means complete transparency for the buyer and peace of mind for you.

Our flexible web platform, with customised data-integration system options, means you can begin to automate your orders with us, without having to employ teams of developers to facilitate the process.

Online retailers and consumers all see the value in the additional benefits of a same-day delivery service. Whether they require a high level of visibility for security reasons, the flexibility of after-hours and weekend delivery options, or an efficient range of speedy, same-day services for customers that need that product now, Direct Couriers offers all of these benefits for only a slightly higher cost than any next-day service. For these reasons, our services are particularly well suited to online retailers that deliver high-value items, whether they are financially or emotionally valuable, or even imperative for health reasons. Any fragile or time-sensitive delivery will be well taken care of with Direct Couriers.

At Direct Couriers, there are no upfront costs involved in partnering with us – the only charges you’ll receive are as a direct result of deliveries, which are mostly dependent on delivery volumes and distance. We provide service level agreements and our General Terms and Conditions also apply to any booking processed by Direct Couriers. Our customers are all fully supported seven days a week at no extra charge. Contact us now to learn more.

Web: www.directcouriers.com.au

Tel: 13 16 10

Click here to find Direct Couriers in your state

Email: sales@directcouriers.com.au
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LivePerson

LivePerson is the leading provider of intelligent, online engagement solutions, enabling the world’s top brands to deliver a personalised user experience by proactively engaging visitors with real-time solutions for chat, voice and content. LivePerson’s solutions create meaningful, real-time connections by engaging the right customer, at the right time, through the right channel, driving incremental sales, maximising customer satisfaction and retention, and optimising agent resources.

- Online Sales conversions increase by 20%

- Average order values increase by 35%

- Product returns reduce by 12%

- Cost of customer service is cut by 25%

- Customer satisfaction exceeds 90%

More than 8,500 companies including Commonwealth Bank of Australia, Singtel, National Australia Bank, Jetstar Airlines, Appliances Online, BT, HSBC, Microsoft, O2, Optus, Vodafone, Virgin Atlantic , HotelClub.com and Walt Disney rely on LivePerson to foster deeper connections with their customers.

Web: www.liveperson.com

Address: Level 3, 80 Dorcas Street, South Melbourne, VIC 3205, Australia

Tel: +61 3 9040 0000

Email: enquiry@liveperson.com

Facebook: http://www.facebook.com/LivePersonInc

Twitter: http://twitter.com/liveperson

YouTube: http://www.youtube.com/myliveperson

Google+: https://plus.google.com/110235198600542433578

LinkedIn: http://www.linkedin.com/company/164748
Send Enquiry

eCorner

eCorner™ is an Australian provider of secure eCommerce solutions. We help organisations of all shapes and sizes to realise their eCommerce potential. We’re the master distributor for ePages™ software – a proven eCommerce technology with over 80,000 merchants worldwide. That’s why organisations like Weight Watchers Australia, St George Illawarra Dragons and Commonwealth Bank trust eCorner with their eBusiness. To find out more about eCorner, please contact us using the information below.
Web: www.ecorner.com.au
Buy a store: www.ecornerstoresplus.com.au
Freecall Australia: 1800 033 845
Freecall New Zealand: 0800 501 017
International: +612 9494 0200
Email: info@ecorner.com.au
Twitter: www.twitter.com/eCorner_eCom
Linkedin: www.linkedin.com/company/ecorner
Facebook: www.facebook.com/eCornerStores
Send Enquiry

Smart Send Pty Ltd

Smart Send courier freight postage calculator API for

Merchants/Online Businesses

The free ‘Smart API’ solution makes it easy for your customers to view ‘real time’ freight quotes in your site’s checkout.

It enables a quick, seamless transaction which includes the freight charge when your customer purchases goods from your website. Enabling this solution to your site also cuts down on queries from customers requesting freight charges for delivery to their location. The features of the Smart Send ‘Smart API’ are:

Road or ‘Express’ freight options
Pricing up to 20 items per quote
Transit Time option based on service chosen (quoted as ‘business days’)
‘Receipted Delivery’ option (ensures signature obtain for delivery)
‘Tail-Lift Truck’ option – this can be chosen if the item is heavy or large/awkward and enables the goods to be easily loaded/unloaded at pickup or delivery)
‘Transport Assurance’ – the ability to cover goods against loss or damage in transit up to $10,000 per consignment
Tracking option – enables your customers to call up ‘tracking’ information (after the goods have been despatched) by entering a consignment number on your website
Automated booking process with Smart Send (no need for merchants to re-enter buyer address/contact details when completing a freight booking)
Freight management console for merchants to manage their delivery requirements

Web Development Companies

A simple and easy to integrate solution for any website in Australia, purposely designed to make it easy for web developers to integrate quickly and easily into their customer’s website.

API to Quote, Book and Track shipments

‣ Gets Carrier compliant barcoded PDF consignment-labels into the hands of customer’s Warehouse/Despatch Centres.

‘Build your Own’ solution:

A fully documented easy to consume API with PHP code makes integration a snap.

Or Just Plug it In!

Solutions for ‘open-source’ carts many developer’s are already using:

WordPress‣ – Jigoshop, Woocommerce
Magento
ZenCart
osCommerce
New plugins currently being developed or in development

Smart Send ‘Freight Revenue Partner Program’ (FRPP) – web development companies can earn up to 3% commission on freight bookings made from merchant’s sites using the Smart API solution.

Web: www.smartsend.com.au/prl/smart-api.cfm

Email: sales@smartsend.com.au
Download White Paper Send Enquiry

Australia Post

2013 represents the continuing development of a new era in parcel delivery. At Australia Post, we’ve introduced new delivery choices that create greater flexibility and convenience for e-commerce customers.

Now you have the ability to offer more convenient collection points, specific weekday delivery, date specific delivery and even date embargo delivery.

This ensures your customers get what they want, when they want it. And that makes for happy customers.

It’s just one of the ways we’ve got e-commerce covered.

Tel: 13 POST (13 76 78)

Web: www.auspost.com.au
Send Enquiry

Solutionists

Solutionists are Australasia’s leading supplier of e-commerce solutions for fashion retailers. They deliver an advanced online retail platform which can be completely customised in terms of design and functionality and has the ability to connect with almost any external system.

Solutionists have extensive experience in integrating their websites back office systems such as DolFIN/SVI, Counter Intelligence, EXOnet and Infinity RMS. Their webstores have also been connected with various other systems including courier, fulfilment, social media, affiliate websites, e-commerce mobile websites, Google Analytics and more.

Solutionists large portfolio of well-known fashion brands demonstrates their years of experience delivering solutions to businesses in that exact segment, and their cumulative knowledge has resulted in a powerful e-commerce platform.

From interactive look books, to mobile e-commerce websites, to comprehensive online strategies Solutionists are market leaders in online retail.

Tel: +61 2 8355 7014

Web: www.solutionists.com.au

Email us

Blog: http://www.solutionists.com.au/fashion-ecommerce-blog
Send Enquiry

EstarOnline

The EstarOnline platform provides an end to end operational e-commerce solution, designed for single order fulfilment. This includes e-commerce website design that sells across multiple devices, reliable and scalable infrastructure; integrated mobile commerce; seamless system integration and operational automation of dispatch and fulfilment functionality that is linked to payments and CRM.

Proven professional services mean our people follow a project methodology that delivers on time, budget and to expectations.

The EstarOnline platform is certified secure – PCI-DSS compliant (Level One), proven to scale to handle significant promotional and transactional spike demand, and currently facilitates over AUD$400 million of online business annually on behalf of our customers.

Get serious about e-commerce and contact EstarOnline today.

Web: www.estaronline.com

Tel: AUS: 1800 503 891 | NZ: 0800 151 655

Email: sales@estaronline.com
Download Special Report Send Enquiry

MeMedia

E-Commerce has been MeMedia’s core business for over 10 years and MeMedia have fulfilled all custom requirements requested within Australia and Internationally, with the minimum of fuss.

MeMedia expand upon generic “add-to-cart” solutions and create exceptionally unique E-Commerce and Shopping Cart websites. Ensuring your online sales channel is user friendly and “business optimised” prior to performing your marketing activities is paramount.

MeMedia strive to understand your business challenges and successfully integrate your shop to be mobile friendly, attract social sales, improve your B2B sales support and integrate with your supported accounting system. Then assist with targeted online and offline marketing techniques and provide measurable results.

All custom development and technical support is performed by MeMedia’s in-house programmers operating from the Gold Coast, Australia head office.

Supported desktop accounting systems: Attache, Quickbooks, Exo Business, Ostendo, MYOB and Sage Pastel.

Easily send your parcels with: eParcel or Startrack Express with our custom web admin integrations.

Plugin your products to Facebook as a way to attract social sales.

Have your sales reps log their mobile orders via your one stop shopping cart solution.

Call “Me” for your next eCommerce success.

Tel: 1300 MeMedia (1300 636 334)

Web: www.memedia.com.au

Email: studio@memedia.com.au

Facebook: www.facebook.com/memedia

Twitter: twitter.com/me_media
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Izzonet

IzzoNet eCommerce platform is fully designed for you to create and maintain a successful all-in-one online store, easy to use, customizable to your needs, secured and supported by cutting edge eCommerce technology, enabling you to generate revenue and success.

Web: www.izzonet.com

Tel: +1 1 941 328 3243

Email us: info@izzonet.com

Facebook: www.facebook.com/IzzoNet

Twitter: @IzzonetPlatform

YouTube: www.youtube.com/user/izzonetecommerce
Send Enquiry

Future Information Technology

Future Information Technology, established in 2002, is a Sydney based website development business specialising in eCommerce websites, Online Stores, Content Management Systems (CMS) and Search Engine Optimisation (SEO).

Future Information Technology pride ourselves on our ability to create and code basic startup and complex CMS and eCommerce websites. Websites that are not only eye catching, but operate effectively. Backed by our innate knowledge of SEO/eMarketing, Future Information Technology support our developments with effective strategies to improve your online presence and business turn over.

Offering Business Grade Website Hosting and Domain Names, when you work with us there is no need to manage contacts with many different companies. We can get your website or eCommerce store online and ranking highly, start to finish.

Our developers have over 10 years experience with customising various eCommerce and CMS platforms including: X-cart, Magento, Virtuemart, Joomla, WordPress and work with a wide range of payment gateways, including: PayPal, PayMate and eWay.

Web: www.futureit.net.au

Tel: 02 9523 8838

Fax: 02 9523 8839

Address: Suite 2, 25 Cronulla St, Cronulla NSW 2230

Postal:PO Box 160, Caringbah NSW 1495

Email: sales@futureit.net.au

Domains: http://domains.futureit.net.au

Facebook: http://www.facebook.com/futureit.web

Skype: future.it
Send Enquiry

MyWork Australia

MyWork Australia builds affordable, professional websites. With complete ecommerce packages starting at just $750/year, we have designed and developed websites for over 2000 businesses including tradesmen, individuals, small businesses and national brands.

Our Australian based team provide a full range of web design and branding services ranging from the most basic website designs, to ecommerce solutions, logo designs, social media and branding packages.

Lead by a team of design professionals with over 15 years experience, MyWork was formed specifically with the goal of taking what has previously been a complicated and expensive experience and turning it into a cost effective and simple process.

MyWork Australia is the perfect solution for any business looking to take advantage of the opportunities the internet presents while ensuring every aspect of the design, development and support process is taken care of by people who know what they are doing.

Web: www.mywork.com.au

Tel: 1300 809 424

Address: Pacific Place, 10 Old Chatswood Road, Springwood, QLD 4127

Email: contact@mywork.com.au

Facebook: www.facebook.com/myworkaustralia/

Twitter: @myworkaustralia
Send Enquiry

Niche Fashion Technology

Niche Fashion Technology provides the best specialist advice and technology for fashion and apparel businesses, aimed to develop and manage your e-commerce site.

Built around the colour-size matrix, Niche integrated systems are easy to use and fashion-specific, designed to solve the most complex problems in online and offline apparel management. Providing a streamlined, user-friendly system of control, it allows wholesalers, retailers, importers and manufacturers to gain tighter control over orders, inventory and distribution.

Even better, Niche’s online solutions ensure ease when creating your own shopping site. Niche eBoutique is a powerful, flexible e-commerce platform that can support multiple brands, sites and currencies and ultimately enabling you to further your business online.

Niche Fashion Technology provides a system that works smarter and faster to keep up with the fast changes in the fashion industry. Let Niche help you sell more and stress less.

Web: www.fashionsoftware.com.au

Tel: +61 2 9310 8700

Email: sales@nichefashion.com.au

Facebook: Niche Fashion Technology

Twitter: @NicheFashion

Blog: www.missjanesmuse.wordpress.com
Download Special Report Send Enquiry

Neto e-Commerce Solutions

Neto E-commerce Solutions is an Australian website, shopping cart & e-commerce solutions provider. Neto simplify and streamline e-commerce by integrating all components of an e-business into one, easy to use, hosted e-commerce solution, The Neto E-commerce Suite.

With hundreds of advanced, built-in tools and integrations with leading accounting packages, freight carriers, marketing channels and payment gateways, the Neto E-commerce Suite is the website and shopping cart solution of choice for hundreds of growing Australian businesses.

Level 5, Hypercentre
50-56 Sanders Street
(PO Box 6868)
Upper Mt Gravatt
QLD 4122 Australia

Email: sales@neto.com.au
LinkedIn: http://www.linkedin.com/company/1859495?trk=tyah

Website: http://www.neto.com.au/
Ph: (07) 3420 8434
Fax: (07) 3420 8424
Download Special Report Send Enquiry

IBM WebSphere®

IBM WebSphere® Commerce is a powerful customer interaction platform for online & multichannel commerce.

Designed to dynamically respond to customers online it acts like a good sales person in a store, and is recognised as an industry-leading e-commerce solution.

IBM WebSphere ® Commerce supports business-to-consumer and business- to-business models, while providing a rich, differentiated customer experience through a single platform

http://www-07.ibm.com/businesscenter/au/software/websphere.html
Send Enquiry

eCater

eCater provides fully hosted online ordering platforms for cafes, chains and food service businesses. Be a part of the Market Place with over 400 other businesses or a stand alone ordering system added to your website. No Capital Outlay and guaranteed to increase your existing catering/takeout by 25%.

Tel: 1300322837
Web: www.ecater.com.au
AWD

Web: www.awebd.com.au

Tel: 1300 855 651
BA Creative

Web: www.bacreative.com.au

Tel: 07 3393 2047
Big Commerce

Web: www.bigcommerce.com

Tel: +1 512 758 7588
Comzilla

Web: www.comzilla.com.au

Tel: 03 8685 8818
Daydream Websites

Web: www.daydreamwebsites.com.au

Tel: 0419 293 522
eCommerce Software Solutions Online (ecsso)

Web: www.ecommercesoftwaresolutionsonline.com

Tel: +61 401 762 040
eCommerce Websites

Web: www.ecommercewebsites.com.au
Tel: 1300 654 100
Fairfax eCommerce

Web: www.fairfaxecommerce.com.au

Tel: 03 9478 4005
Gate 13

Web: www.gate13.com.au

Tel: 1300 732 603
Magic Dust

Web: www.magicdust.com.au

Tel: 1300 309 379
Maverick Mav

Web: www.maverickmav.com.au

Tel: 1300 618 418
My Online Business

Web: www.myonlinebusiness.com.au

Tel: +61 3 9018 5050
Ozcart

Web: www.ozcart.com.au

Tel: 1300 889 567
Shopa

Web: www.shopa.com.au

Tel: +61 3 9510 7477
Shopify Ecommerce Solutions

Web: www.shopify.com

Tel: +1 888 746 7439
Sites ‘n’ Stores

Web: www.sitesnstores.com.au

Tel: 1300 796 530
SVA e-Commerce

Web: www.sva-ecommerce.com.au

Tel: 1300 969 059
Websites With Purpose

Web: www.websiteswithpurpose.com.au

Tel: +61 7 5573 6353
Your Online Shop

Web: www.youronlineshop.com.au

Tel: 0402 434 186

Getting Started

Shopping Cart Software/Optimisation show all categories

AWD

BA Creative

Big Commerce

Comzilla

Daydream Websites

eCommerce Software Solutions Online (ecsso)

eCommerce Websites

Fairfax eCommerce

Gate 13

Magic Dust

Maverick Mav

My Online Business

Ozcart

Shopa

Shopify Ecommerce Solutions

Sites ‘n’ Stores

SVA e-Commerce

Websites With Purpose

Your Online Shop

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