Omni-channel retailers have a unique advantage over their pureplay competitors – the store network. Not only does it provide a unique opportunity to engage with your customers in a profoundly personal way, it’s also a major warehouse of stock in its own right. So how do you truly connect your online, store and mobile channels to gain maximum benefits?
The answer is smart omni-channel fulfilment – having a single view of your inventory across all channels, and the ability to automatically route orders to distribution centres or stores depending on stock location, customer proximity and shipping rates: being able to leverage a distributed order management system and manage online returns in-store; and helping make this all easier for store associates with smart apps and systems.
Whether you need help setting up an entire omni-channel fulfilment system, or need to fine-tune an existing setup, Fluent Retail can help. Our smart technology for Click & Collect, Ship from Store, Omni-Channel Returns, Smart Fulfilment and Distributed Order Management easily integrate into existing ecommerce, POS, ERP and WMS systems, and have been built specifically for retail.
Tel: 1300 FLUENT