Sensis has just released its new eBusiness Report looking at how technology usage and e-commerce interconnect, and investigates how small and medium businesses are leveraging this.
NetSuite and the ARA have released a joint study that shows the proliferation of retail channels is making customer experience management difficult to achieve.
The 2015 IBM Smarter Consumer Study surveyed 28,500 people globally, including over 1,800 Australian consumers and shows that loyalty to brands is declining.
In just two short years, Instagram’s global mobile ad revenues will reach US$2.81 billion, accounting for over 10 percent of parent company Facebook’s global ad revenues.
MP Paul Fletcher said Aussie retailers need to seize on the potential of digital to deliver better, faster, more tailored and responsive shopping experiences for customers.
What does it take to be innovative in this ever-changing retail landscape? Who better to tell us than CEO Magazine’s Retail Executive of the Year, John Winning of the Winning Group.
With online sales booming, now is the time for Aussie retailers to get online and get responsive, in order to reap the benefits before their competitors.
Forty percent of retail bricks-and-mortar visits in Australia are influenced by digital engagement, behind the US at 49 percent and Canada at 41 percent.
An IBM Centre for Applied Insights global study involving 802 cloud decision makers and users has revealed enterprises will have a hybrid environment by the end of this year.
Online retail is forecasted to see strong growth as a direct result of social commerce, with sales expected to be up 17 percent on last year’s total.