Frost & Sullivan’s upcoming webinar will reveal how important it is for retailers to have a customer experience strategy in place to not only attract, but retain customers.
Australian IoT at home market to reach $3.2 billion by 2019 with the embedding of smart technology into everyday life.
Facebook Dynamic Product Ads will now have cross-selling functionality, conversion optimisation and be available in apps via Facebook’s Audience Network.
Learn how IBM helped David Jones put today’s connected consumer at the centre of every interaction.
According to a recent report conducted by ACI Worldwide, almost two thirds of US and European retailers are ill-equipped to effectively manage retail fraud.
The latest DHL Export Barometer report indicates Australian confidence in exporting is at its highest level since 2011, aided by a weakening dollar.
As Australian consumers become increasingly concerned about the environment, now is the time for retailers to be on the front foot and ensure sustainability in the supply chain process.
Sensis has just released its new eBusiness Report looking at how technology usage and e-commerce interconnect, and investigates how small and medium businesses are leveraging this.
NetSuite and the ARA have released a joint study that shows the proliferation of retail channels is making customer experience management difficult to achieve.
The 2015 IBM Smarter Consumer Study surveyed 28,500 people globally, including over 1,800 Australian consumers and shows that loyalty to brands is declining.