Virtual marketplace, eBay has ramped up its social connectivity, recently acquiring the word-of-mouth recommendation tool, Svpply.
Social media interaction between businesses and customers is becoming more and more common. But are you doing it right? Tim Haynes from BazaarVoice offers his advice.
Google has recently unveiled a new API for its fledgling social network, Google+, which not only competes with Facebook’s Timeline feature, but may also have many marketers drooling over its potential.