As Australia Post kick starts its search for this year’s ORIAS People’s Choice Award, two of 2018’s award winners say customer experience and data-driven insights are key drivers to their success.
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April Davis is the Editor of Power Retail and comes from a background in both the print and digital publishing spheres. When she's not immersed in all things e-commerce, she's either eating way too many doughnuts or talking to her dog in a ridiculously high-pitched voice.
Coles has announced its plan to open automated fulfilment centres in Melbourne and Sydney by 2023 to double its home delivery capacity.
New Jersey, Philadelphia and now San Francisco are all banding together to stop retailers like Amazon operating cashierless stores.
Super Retail Group is reportedly working with Amblique to enhance its cross-channel customer experience. BCF, Macpac, Supercheap Auto and Rebel Sport are all set to benefit from the collaboration.
We hear a lot of talk about some of the bigger online players in the Australian e-commerce sphere, but what about the smaller ones? The co-founder of homemade chocolate company, Only Mine, shares his perspective.
New research from Roy Morgan has found that 31 percent of Australian grocery shoppers are likely to make a purchase online over the next 12-months.
Speaking to Power Retail, the National Sales and Operations Manager for the Greenlit Brands Group, Donald Furber reveals how Freedom Furniture is promoting cross-channel shopping experiences.
Expanding on its UberEats trial that was announced in January, Coles has revealed that items like milk will now be available for delivery through the ride-share/delivery app.
After almost eight years, Walmart is saying farewell to the man responsible for leading key digital acquisitions and building out the department store’s technological capabilities and open-source community.
The Co-Founder of Brandless, Tina Sharkey, has stepped down from her role as the company’s chief executive, so she can wear “fewer hats” and focus more on the business’s overall mission.