All Hot Topics

HOT TOPIC: Cross-channel challenges

One of the major issues for aspiring multichannel retailers is managing the balance between e-commerce and bricks and mortar, especially where there are large numbers of corporate or franchised stores. What are some of the fundamental strategies for managing the transition to multichannel and keeping all stakeholders satisfied?

HOT TOPIC: To Flash or not to Flash

Maligned and lauded in equal measures, Adobe’s Flash application has been a much discussed topic in e-commerce, particularly given Apple’s staunch anti-Flash stance for its suite of mobile devices. We consulted a number of industry experts for their opinion on the use of Flash in e-commerce sites, and now put it to the online retail community – what’s your take on Flash?