Research from ACRS, Google and Salmat indicate Australian retailers need to have a multichannel retail strategy to satisfy local consumer demand.
US retailer L.L. Bean returns to its traditional roots by offering customers free shipping, by shifting internal expenses.
Multichannel retail is no longer a question of if, but when. Our Special Report provides essential insights on the state of multichannel retail in the local market.
Harvey Norman will launch its online store in the next few weeks. However, Gerry Harvey is still dubious about the profitability of online retail, stating “there’s no history of anyone making money from it.”
CEO Paul Zahra announces “more singing, more dancing” in the future of David Jones’ much-maligned e-commerce website.
In the second part of our series exploring the business of multichannel, Mark Gray from ChannelAdvisor shares his insights about the role of online marketplaces and the challenges associated with comparison shopping engines.
Between the Borders collapse and the furore over the GST threshold – we examine how retailers can and should be innovating to ensure on and offline business success.
With consumers increasingly accessing information and making purchasing decisions through various channels, being a multichannel retailer can be crucial to business success. In the first of our three-part series, Mark Gray from ChannelAdvisor, defines what it means to be multichannel and how retailers can move towards this model of business.
It appears Myer CEO Bernie Brookes has held fast to the vow he made late last year to launch an overseas-based site for consumers to buy direct and bypass the GST. A new site bearing some distinctive Myer hallmarks has quietly appeared, launching with a very limited range of product.
Phil Grech, Managing Director, Fourfires discusses why retailers should embrace international trade and tap into global consumer markets to compete successfully online.