The City of Sydney has teamed up with an investment firm to launch its first ‘Retail Innovation Program’, which is aimed at helping small-medium retailers thrive in the growing e-commerce market.
On track towards achieving its goal of a de-carbonised delivery fleet by 2025, the Swedish homewares and furniture retailer has successfully implemented its eco-friendly delivery solution in Shanghai.
In its full year report presentation, H&M has revealed “mixed” online and in-store performance across its global network, with up to 160 stores now on the chopping block.
A recent study looking at customer loyalty within the APAC region has revealed that Australian organisations are leading the way when it comes to driving engagement throughout the customer lifecycle.
The creation of Google Shopping and its related delivery service was set to rival the likes of Amazon. But large-scale multinational retailer, Walmart has reportedly withdrawn from the platform.
Known for its $3 price points and no-name labels, the seven-year old company is changing things up with the release of a new subscription model and product categories.
Chinese holidaymakers are spending big in Australia, with 68 percent of tourists reportedly using their mobiles to make purchases during their trip, both online and in-store.
Customer experience (CX) is a term thrown around a lot in the retail industry, but how many businesses are actually prioritising their customers’ needs?
As part of a new residential and commercial development project in the US, a shopping centre will have an entire floor dedicated to online-only retailers and cross-channel shopping experiences.
The shining light in the stagnant grocery sector is online, as Nielsen details growth in the sale of pet supplies and health and beauty-related products.