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As Amazon moves more deeply into new and different sectors, fellow retailers should be well served if they take heed of this example.
As supply chains continue to become more 'digitised', demand planning and supplier relationship management become fluid and integrating them is essential, writes Gaurav Patni.
Big brand US retailers are fighting against pureplay competition in a bid to prevent 'showrooming', the practice by which customers use bricks-and-mortar stores to research products before purchasing them more cheaply online.
Online visits to e-commerce sites on Black Friday were up 26% from 2011, with Amazon scooping the pool, followed closely by its multichannel competitors.
As Black Friday approaches we examine this US retail phenomenon and cherry-pick the differentiators amongst the throng of retailers fighting for holiday-spend.