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Is O2O the Next Big Buzzword in Retail?

Described as a buzzword, the future of retail and click-and-collect all rolled into one, Chris Morley describes the 'O2O' phenomenon sweeping China.

By Chris Morley | 04 Feb 2014
Victorian Government Targets China's Growing E-Commerce Market

A new initiative from the Victorian government is helping local food manufacturers supply China's $190 billion e-commerce market.

Woolworths Backs a Bricks and Mortar Winner with Aussie Animals Cards

Most people will tell you the world of marketing promotions has gone digital, but take a look at Woolworths' recent hit trading cards and you'd be forgiven for thinking it's still 1963, writes Chris Morley.

By Chris Morley | 11 Oct 2013
A Retail Vision for Incorporating 3D Printers into the Shopping Experience

3D Printers are fast becoming fully consumerised. How retailers choose to embed these technologies into their offerings will soon shape the customer experience.

By Chris Morley | 04 Oct 2013
Emerging Retail Expressions to Watch Out For

By now we're all familiar with 'multichannel', 'e-commerce' and 'UX' as retail-related jargon, but what are some of the latest industry catchphrases to be aware of? Chris Morley provides a few examples.

By Chris Morley | 20 Sep 2013
Is 'Customer Service' a Forgotten Retail Buzzword?

A recent outing to Melbourne's renowned but struggling Chapel Street retail district shows that customer service hasn't disappeared altogether from the in-store experience, writes Chris Morley.

By Chris Morley | 06 Sep 2013
Politics and Retail: Outcomes of the Impending Election

Promises, promises and more promises. It must be time for a Federal election again - but where's the retail voice?

By Chris Morley | 30 Aug 2013
PeSA Gala Night Aims to Break Records for Reach Foundation

Last year, PeSA's Gala Dinner raised over $89,000 for the Reach Foundation. Organisers Phil Leahy and Chris Morley hope they can outdo themselves come May 30.

7th Annual PeSA Conference Imminent

With the PeSA Internet Conference arriving at its 7th anniversary - making it the longest running e-commerce focused event in Australia - Power Retail takes a look at what's on offer this time around.