Results for #contact centre: Close
Improve Your Company's Contact Centre

A customer’s experience with your contact centre may only be one step in their journey with your brand, but their entire experience can be improved if you give attention to the information your contact centre...

By Power Retail | 08 Nov 2017
Salmat Introduces Scalable Contact Centre

Multichannel communications provider Salmat has announced the introduction of a new service aimed at helping businesses serve excess customers during peak periods.

Top Tips for Reducing Shopping Cart Abandonment and Driving Conversion

Shopping cart abandonment and low conversion rates are a problem for all online retailers. International e-commerce expert Martin Newman shares his top tips for improving conversion and keeping your customers shopping.

By Martin Newman | 21 Jul 2010