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Challenges of Reverse Logistics and Creating a Streamlined Process

How do you balance rising consumer expectations with what's strategically possible for business when it comes to returns?

By Jessica Ip | 13 Aug 2019
CouriersPlease Launches Boomerang to Make Returns Easier (for Retailers and Consumers)

Reverse logistics can be a huge headache or massive opportunity. The launch of Boomerang by CouriersPlease is the next step in the evolution of returns.

Power Retail By Power Retail | 06 Aug 2019
Free Returns: What Does Your Consumer Want?

What does a consumer-focused returns policy mean if you don't actually know the expectations of your consumer? Research reveals what your consumer expects from you.

Natasha Sholl By Natasha Sholl | 22 Jan 2019
Is After-Hours Delivery in Our Future?

What do customers want when it comes to delivery? Contrary to popular belief, speed doesn't top consumers' fulfilment wish-lists.

Natasha Sholl By Natasha Sholl | 27 Mar 2018
Sendle Announces Partnership with Etsy

Australian delivery start-up, Sendle, has announced a partnership with craft marketplace Etsy to provide carbon neutral delivery services to Aussie Etsy sellers.

By Julian Thumm | 23 Feb 2016