Results for #customer engagement: Close
Why Australian Retailers are Leading the Way in CX

Tink Taylor of dotdigital explains the ways Australian retailers are paving the way in CX, and which brands are leaders of the pack.

By Tink Taylor | 05 Jun 2019
How to Grow Consumer Engagement With Landing Pages

Tink Taylor takes a look at how your website landing page can help increase customer engagement and drive more sales through your site.

By Tink Taylor | 10 May 2018
Holiday Season Predicted to Benefit Omni-Approach

A holiday retail sales forecast from Deloitte predicts that while US shoppers will get online much more readily to research purchases, the resulting boost to actual sales won't be quite as big.

By Rory Betteridge | 30 Sep 2015
Facebook's Dislike Button Coming For Everything You Hold Dear

In a move celebrated by Facebook users and dreaded by online retailer brands, Facebook is set to test a 'Dislike' button, putting to an end the social media platform's long history of one-way sentiment traffic.

By Rory Betteridge | 21 Sep 2015
IBM Transforming Retail Businesses for the New "Smart" Era

IBM understands the need for transformation and, more importantly, that it isn't a set-and-forget measure, but a constantly evolving process.

Power Retail By Power Retail | 20 Aug 2015
ASOS Launches Podcast to Engage with Customers

ASOS has partnered with Swedish podcasting platform Acast to launch a weekly podcast featuring female fashion business owners.

By Sam Gopal | 20 Jul 2015
Game on! Revolutionising Online Promotions with Gamification

Gamification is a modern approach to online promotions that creates brand engagement and encourages customers to purchase — and the stats show it works.

By Marko Luhtala | 01 Jun 2015
Retailers Need To 'Obsess' About Customers

A new report from Forrester Research claims that the only counter to today's technology-driven retail environment is for retailers to put an obsession with their customers at the centre of their business strategy

By Rory Betteridge | 09 Apr 2015
AussieCommerce Acquires PINCHme

AussieCommerce Group, one of Australia's largest e-commerce names, announced the acquisition of the Australian arm of research service provider PINCHme.

By Rory Betteridge | 01 Apr 2015