Results for #customer retention: Close
How to Differentiate Your Customer Service in a Crowded Market

How do you keep your online retail business a step ahead of your competition in a crowded market? Customer service. Here, The Media Image looks at how your customer's journey is dependant on 24/7 support.

powerretail By Powerretail | 24 Oct 2018
Free Webinar: Attract and Retain Customers… the Retailer’s Survival Guide

Frost & Sullivan’s upcoming webinar will reveal how important it is for retailers to have a customer experience strategy in place to not only attract, but retain customers.

Power Retail By Power Retail | 17 Aug 2015
Digital Marketing Strategy Overhaul for OO.com.au

As further evidence of the company's forward thinking, OO.com.au partners with Responsys to reshape their digital marketing strategy.

By Sam Gopal | 21 May 2013
Reasons Why Customers Abandon their Shopping Carts

Understanding why customers abandon shopping carts is key to recovering lost revenue and identifying flaws in your e-commerce model, writes Charles Nicholls.

By Charles Nicholls | 01 Jul 2011
PAIN RELIEF: Multi-multi-multi-multichannel minefield

There seems to be this massive push to have loads of social media channels for the customer to get to us (eg. Facebook, Twitter) plus our traditional channels plus, plus, plus! I get that we...

By Martin Newman | 26 Oct 2010