Results for #customer satisfaction: Close
THE ICONIC’s New CEO to Focus on “Disrupting and Defining” Industry

Two weeks into her new role as CEO of THE ICONIC, Erica Berchtold says the online fashion and sports retailer is well-positioned for growth in 2019 and beyond.

April Davis By April Davis | 01 Mar 2019
Amazon, Costco, Nordstrom Among Highest Rated E-Tailers in US

According to the latest American Customer Satisfaction Index, Costco is the highest rated Internet retailer in the US.

April Davis By April Davis | 28 Feb 2019
Three In Four Customers Expect Free Returns

A recent Royal Mail study of returned purchases revealed that British shoppers largely expect to be able to return an online purchase free of charge.

By Rory Betteridge | 08 Apr 2015
Customer Satisfaction Study Puts Online Ahead

The latest edition of the American Customer Satisfaction Index reveals that US consumers are more satisfied with their shopping experience online than in physical stores.

By Rory Betteridge | 20 Feb 2015
Jet.com To Allow Customers To Pick And Choose

E-commerce startup Jet.com is planning to focus on prices as its first salvo against major competitors such as Amazon, after securing $140 million in capital from a round of funding earlier this week.

By Rory Betteridge | 13 Feb 2015
mPort Fit Themselves Into More Shopping Centres

Sydney startup mPort will be rolling out more of its automated measurement locations throughout shopping centres nationwide.

By Rory Betteridge | 20 Jan 2015
Click And Collect Not That Big A Timesaver

A US study into the convenience of in-store pickup programs has a lot to say about the timesaving aspects, but largely neglects other benefits and popular alternatives.

By Rory Betteridge | 07 Jan 2015
Aussie DJ Launches storePlay Platform Globally

Business owners around the world looking to improve their in-store experience for customers have a new tool in storePlay, an Australian platform that offers easy, copyright-compliant music in their store.

By Rory Betteridge | 15 Aug 2014
Australia, Game of Thrones, and the Lesson For Any Business

In the furore growing between Australian media distributors and consumers, a simple truth of any form of business is being overlooked.

By Rory Betteridge | 20 Jun 2014