Results for #Gartner: Close
Retailers to Increase Investment in Digital CX Capabilities

To keep up with rising customer expectations, Australian retailers are reportedly investing heavily in digital capabilities – with global investments tipped to grow 3.6 percent in the next 12-months.

April Davis By April Davis | 29 Oct 2018
Retailers Need Advanced Analytic Capabilities to Compete in the Digitalised Marketplace

Retailers without advanced analytic capabilities will struggle to capitalise on IoT-driven revenue opportunities.

By Sam Gopal | 16 Jul 2015
Report: Organisations Are Changing Customer Experience Priorities

A Gartner report indicates customer experience priorities for 2015 are aimed at improving consistency across channels and acting as 'one' unified organisation.

By Sam Gopal | 10 Jun 2015
Gartner Rates 2014 E-Commerce Platforms

Gartner has released its Magic Quadrant assessment of e-commerce platforms for 2014. Check out where the major enterprise platforms sit.

By Grant Arnott | 15 Oct 2014
Evolution of eBay and PayPal: Establishing Common Platform

PayPal and EBay to merge platforms and provide one e-commerce solution for retailers for a broad range of devices.