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Instagram's new Checkout shopping tool allows users to make direct in-app purchases. How will this affect the future of smartphone shopping, and how we consume online?
A recent survey conducted by SOTI proved Australians want faster in-store retail experience, complemented by customer-service enhancing technologies, with the survey delivering some other surprising results.
The search engine giant has unveiled its latest shopping features, including the eagerly anticipated Google Buy buttons, in a bid to boost mobile conversions.
Customers are increasingly shopping via mobile, using smartphone devices even when standing in a retail store. Future success entails incorporating this behaviour into your brand experience.
US-based Josh Sigel, Tech Expert, believes neither multichannel nor omnichannel commerce represent a truly integrated brand experience. Instead, the future of retail is multiplex.
Regardless of whether you're a retail business owner, decision maker or marketer, Christmas isn't as far away as you think and getting your planning in order now may save your turkey come December, writes Jim...
During this year's NRF Big Show, Gareth Jude had the pleasure of exploring New York's prominent retail precincts, sharing his discoveries in this third and final article in the series.