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Citi Introduces Its First BNPL Platform with Kogan

Citi Australia has introduced its first BNPL (Buy Not Pay Later) service in conjunction with Kogan, along with a new points plan to get it rolling.

Ally Feiam By Ally Feiam | 19 Aug 2019
Why the NPS Should be a Brand's Top Priority

All retailers are aware of the importance of its NPS, but sometimes its consequences can go unnoticed and damage a brand to its core.

Ally Feiam By Ally Feiam | 01 Aug 2019
Australian Retailers Find Attracting and Retaining Customers the Leading Challenge in 2015

NetSuite and the ARA have released a joint study that shows the proliferation of retail channels is making customer experience management difficult to achieve.

By Sam Gopal | 29 Jul 2015
Infographic - 2015 IBM Smarter Consumer Study

The 2015 IBM Smarter Consumer Study surveyed 28,500 people globally, including over 1,800 Australian consumers and shows that loyalty to brands is declining.

Power Retail By Power Retail | 28 Jul 2015
Infographic - Hybrid Cloud is Here (and Its Future Is Dynamic) 

An IBM Centre for Applied Insights global study involving 802 cloud decision makers and users has revealed enterprises will have a hybrid environment by the end of this year.

Power Retail By Power Retail | 17 Jul 2015
5 Key Must-Haves For Australian Online Retailers

In the lead up to the StarTrack Online Retail Industry Awards, the fulfilment group has conducted research into which aspect of an online retailer Australian shoppers look for.

By Rory Betteridge | 31 Mar 2015
Flowers Set To Rule This Valentine's Day

A National Retail Federation survey has revealed that a majority of Valentine's Day shoppers will be sticking with the tried and true flowers and chocolates.

By Rory Betteridge | 13 Feb 2015
Shipping And Site Design Key Pain Points For Customers

To succeed in Australia it's crucial for businesses of all sizes to gain the confidence and trust of Aussie consumers, a recent study says.

By Rory Betteridge | 10 Feb 2015
Aussie Retailers Doing Greater Business on Sundays

A new study has linked traditional closed hours for bricks and mortar stores as peak hours for online retailers.

By Rory Betteridge | 23 Oct 2014