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Blockchain: Disruptor or Disappointment?

Blockchain has made waves over the past decade, and now it's becoming a hot topic once again. But is it worth the hype? We break down its pros, cons and how retailers can use it.

Ally Feiam By Ally Feiam | 17 May 2019
Inside the Retail Technology Landscape with CUE and Big Red Group

Listen in as Power Retail, CUE and Big Red Group discuss integrating AR and VR into retail, facilitating the best CX and leveraging IoT to make shopping easier for customers.

Ally Feiam By Ally Feiam | 07 May 2019
Retail Tech and Innovation Investment to Grow 75%

When it comes to the customer experience and engagement, the next 12 months is a crucial time for retailers to invest in technology and innovation, according to a new report.

By Power Retail | 06 Sep 2017
Twitter to Allow Location Sharing for Direct Messaging

Bringing virtual customer service to the next level, Twitter aims to make it easier for retailers to turn negative Twitter rants around and deliver a positive online interaction for their customers.

How Technology Is Making Retail More Human

Technology is dramatically changing the retail landscape, but one thing remains the same: Retail is about providing high-quality, engaging experiences for customers. Human customers.

The Blue Space Launches into Virtual Reality

Online retailer The Blue Space is ramping up its customer service offering with virtual reality technology for shoppers to choose and buy bathroom designs.

New Google Assistant to Enter e-Commerce World

Google launched its first-ever virtual assistant for its Allo messaging app yesterday, that will enable e-Commerce tasks such as buying a ticket to the footy or making a dinner reservation at your favourite restaurant.

Beacons: Don't Believe the Hype

Beacon technology failed to really take off in 2015, despite significant hype and some high-profile pilots. Will 2016 be the year of the beacon?

By Julian Thumm | 12 Jan 2016
Technology Gives an Edge to Physical Retailers

With bricks-&-mortar stores losing ground to their online counterparts, physical stores must embrace technology to stay relevant and create a personalised customer experience.

By Nick Wood | 18 Nov 2015