Results for #the e-tailing group.: Close
Live Chat: Australian Retailers Mystery Shopped Online

Lauren Freedman, President of The E-Tailing Group reveals insights into a recent mystery shop of prominent Australian retailer's live chat service, including Bing Lee, Harvey Norman and The Iconic.

Leveraging Fcommerce for Competitive Advantage - Study

The past year has seen US retailers face challenges when it comes to 'Fcommerce'. But despite a decline in Facebook-enabled checkouts, the social network is still providing ample opportunity for retailers to stay ahead.

By Sam Gopal | 10 Apr 2013
78% of Retailers to Invest in M-Commerce

New research has revealed that m-commerce is a growing priority for online retailers with 78% planning to invest in mobile strategy in 2011.

By Neha Kale | 27 Apr 2011