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H&M Details Expanded ‘Sustainable Fashion’ Plan

With the goal of making all of its products with recycled and sustainable materials by 2030, H&M has announced its latest commitment to ethical fashion – a permanent ban on the use of mohair by...

April Davis By April Davis | 04 May 2018
Australian Fashion Retailers Spend Big to Compete With Zara.com.au

On March 14, Zara officially launched its Australian online store. In a bid to keep up with the Spanish fast-fashion retailer, big names in the Aussie online fashion scene started dropping piles of cash into...

April Davis By April Davis | 01 May 2018
Wise Up to AI or Lose Customer Loyalty, Experts Warn

Businesses that aren't combining artificial intelligence (AI) technology, with a solid customer loyalty and retention strategy could be at risk of losing out on ongoing revenue streams, experts say.

April Davis By April Davis | 16 Apr 2018
Zara Drops a Major Bomb

Spanish fast-fashion retailer Zara has announced the official launch date of its Australian online store, which will be 14th March 2018. Watch out Australia! The competition is going to heat up even more.

H&M Rethinks Online-Offline Offering

H&M is reconsidering the size of its physical store footprint as the Swedish fashion retailer struggles with the shift to online shopping.

Uniqlo Seeks Digital Transformation

Uniqlo has embarked on a venture to digitally renovate its retail empire, including adopting artificial intelligence, utilising big data and employing more experienced tech specialists who can help with digital innovation.

H&M Australia to Launch Online Store

Swedish fashion retailer H&M will launch its online store in Australia to back its bricks and mortar presence here, which it expects will offer click-and-collect among other features to cater for growing consumer demand for...

More International Retail Competition to Come: CBRE Report

The influx of global retailers into Australia will continue over the coming years, while international brands that have already set up shop here will expand into more cities, according to a new report from CBRE.

Retailers Using Chatbots To Enhance Customer Service

Chatbots are offering retailers a smarter more cost effective and efficient way of engaging with their consumers. Regardless of the size of your business, if you have a customer service department there’s probably a bot...