To make deliveries, customers unlock the bot’s sliding door with an app or a special code. Many businesses have already signed on for the trial, including Pizza Hut, AutoZone, Lowe’s, Target, Walgreen and Walmart.
While FedEx would own and maintain the bots, they can be customised depending on the needs of the particular retailer (for example temperature control for food or medication).
Earlier this month, approval was given for X, an offshoot of Google’s parent company, to make local deliveries by drone in Canberra’s north.
For more insights on the changing consumer and how retailers are adapting to pressure for fast delivery, download Power Retail’s Spotlight Series Report, Last Mile Delivery.