DHL eCommerce, a division of DHL Group, launched its new fulfillment centre in Sydney this month, to support booming demand for overseas goods amongst Australia’s online shoppers.
International brands and retailers are now able to reach out to our rapidly growing Australia market as a result of DHL’s new fullfilment centre in Sydney, NSW.
“Australian shoppers are the second-most likely in the world to buy online from overseas merchants, and the significance of their purchasing power will only increase, as cross-border e-commerce grows at an average of 29% per year until 2020,” said Damien Sheehan, managing director of DHL eCommerce Australia.
Online retailers need to overcome the traditional problems associated with overseas expansion, particularly with finding new suppliers in each market, delivering shipments within days (not week), and keeping costs in check, if they want to stay competitive in the borderless future of e-commerce, according to Sheehan.
DHL says the new Australian fulfillment center will provide its international customers with immediate access to the Australian consumer market, with the scalability and quality needed to reach Australia’s savvy online shoppers.
The centre will provide overseas merchants with fast, flexible shipping that integrates inbound freight, inventory, and last mile delivery in a single consolidated service. The center also operates using the same service level agreements, management platforms, and customer support as all other parts of DHL E-commerce’s global fulfillment network, allowing existing customers to expand their sales into
The center also operates using the same service level agreements, management platforms, and customer support as all other parts of DHL E-commerce’s global fulfillment network, allowing existing customers to expand their sales into Australia with minimal onboarding time and hassle.
“E-commerce has gone borderless, and order fulfilment needs to do the same,” says Charles Brewer, CEO of DHL eCommerce. “Our Australian facility adds another node to our standardised global network of fulfillment centers located in US, Mexico, India, Hong Kong and Central Europe, eliminating the need for e-commerce merchants to hunt for new logistics partners as they look to expand their global reach.”
The center’s design accommodates front-end integration with a range of popular marketplace and web-shop platforms, as well as multichannel order management and last-mile solutions for immediate and highly-accurate deliveries all across Australia. All of the center’s services operate on a pay-per-use model with no capital spend or fixed costs.
“The value of Australian e-commerce sales is expected to grow by nearly 50 percent between now and 2020, making cost-effectiveness and scalability the critical issues for online retailers in the country,” said Malcolm Monteiro, CEO of DHL eCommerce Asia Pacific.
“Whether it’s extending into new channels, offering more delivery options, or simply increasing inventory and warehouse capacity, global brands need fulfilment solutions that can adapt to their needs without requiring hands-on intervention every time a change occurs.”
The logistics company says global online retailers are now able to access its latest fulfillment center for nationwide inventory and last-mile delivery as part of the e-commerce rapid and global expansion.