eWAY Joins NetSuite to Enhance Payments Offering

NetSuite has today announced that eWAY, an Australian-based global online payment gateway provider, has joined the NetSuite SuitePayments program in order to help expand the cloud e-commerce solutions provider’s payments offering.

NetSuite, a leading provider of cloud-based financials, ERP and omnichannel commerce softwares has recently been playing a significant hand in the ongoing consolidation we’ve witnessed among e-commerce and online retail businesses. The partnership with eWAY follows a recent acquisition, that of the Canadian-based HR solution, TribeHR.

Headquartered in Canberra, eWAY’s successful payment gateway offers an enterprise-level payment solution that is tier 1 PCI-DSS compliant, allowing businesses to accept secure credit card payments 24 hours a day from anywhere in the world. For this reason, eWAY has been a popular supplier of e-commerce payment solutions for many local retailers, vendors and merchants. It has processed over 80 million credit card transactions since it was founded by CEO Matt Bullock in 1998.

eWAY currently processes $300 million each month for its rapidly growing clientele of more than 13,300 merchants across Australia, New Zealand, Singapore, Canada and the UK.

“Time to go live to market is critical for any Ecommerce business and any delays can be costly,” said Bullock. “By combining our leading payment gateway with the NetSuite SuiteCommerce platform, customers now have a solution to turn on online payments within days instead of weeks. Talking to the banks, gaining approvals and completing their forms is a painful process. As a one stop shop for merchants, eWAY makes this process much faster and easier.”

eWAY’s solutions already interact with NetSuite SuiteCommerce to allow businesses to accept credit card payments in real-time. Because of this integration – and further developments surely to come – merchants will be able to further streamline their business processes within the SuiteCommerce ecosystem, including the leveraging of a single eWAY account for multichannel card processing with NetSuite, whether orders are received via online, telephone, mail or fax.

For these reasons, eWAY has said it plans to market SuiteCommerce to its existing customers as a means to developing a seamless omnichannel experience. The subsequent churn within the e-commerce ERP market should only help to further NetSuite’s ongoing rivalry with competitor, SAP.

“When it comes to payments, NetSuite recognises that organisations in Australia want to work with other local organisations that understand the local market, can support their particular needs and are available during their business hours,” said Mark Troselj, Managing Director of APAC and Japan for NetSuite. “By partnering with eWAY, we continue to strengthen the NetSuite SuiteCommerce platform for local customers and demonstrate our commitment to the Australian retail sector. We can now offer businesses a much faster payment processing service with eWAY, which will really help them offer a better experience to their customers.”

Revision: This article has been updated to correctly reflect the new relationship between NetSuite and eWAY. The article previously stated in error that NetSuite had acquired eWAY. This is not the case and eWAY remains a privately-held venture.

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