Special Reports
Fulfilment as a Profit Centre

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About this Report

Welcome to Power Retail’s Special Report Fulfilment as a Profit Centre. It’s no secret that fulfilment is an extension of the modern retail brand. While it’s a difficult balance to ensure that delivery options are a profit centre for online retailers, one thing is certain: hidden delivery charges, bad returns policies and negative fulfilment ‘experiences’ come at a clear and very dear cost.


The key to understanding how to make fulfilment an opportunity and not just a necessary evil is to appreciate how new and emerging fulfilment practices fit within your business model.


  • Fulfilment: The Bottom Line
  • Packaging as a Marketing Proposition
  • Making Returns Work for Your Business
  • Q&A with Carl Hartmann
  • Case Study – The Home
  • Solution Providers