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Sales Events Sales Events

Sales Events

Online sales events are changing online shopping behaviour and the insights from this report will help online retailers to optimise their business around this new retail landscape.

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Retailer Apps Retailer Apps

Retailer Apps

Smartphones take online shopping into every aspect of consumers lives but the role of apps in that process is only becoming clear.

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Influencers Influencers

Influencers

The use of influencers has become an accepted marketing tool for online retailers. However, best practice has not yet been established.

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Loyalty Programs Loyalty Programs

Loyalty Programs

Does the age-old loyalty program still add value to an otherwise crowded landscape?  

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Marketplaces Marketplaces

Marketplaces

This report features 16 key take outs to help shape marketplace strategy and stay ahead of the competition.

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Returns Returns

Returns

The report contains key take-outs to help drive successful returns strategies and processes.

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Discounting Discounting

Discounting

Find out about the importance and impact that discounting is having on the e-commerce industry.

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Last Mile Delivery Last Mile Delivery

Last Mile Delivery

The complexity of consumer's expectations for delivery of purchases is analysed in this special report.

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Amazon Australia: Year One Amazon Australia: Year One

Amazon Australia: Year One

Find out how consumers and retailers alike have been impacted by the Bezos behemoth after its first 12 months in Australia.

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