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Rackspace, the open cloud company has delivered enterprise-level hosting services to businesses of all sizes and kinds around the world. Established in 1998 Rackspace has grown to serve more than 200,000 customers. Rackspace integrates the industry’s best technologies for each customer’s specific needs and delivers it as a service via our commitment to Fanatical Support. There are currently around 5,000 Rackers around the world serving our customers.

Rackspace Australia is deeply committed to Fanatical Support – our unbeatable level of customer service. We offer direct, one-to-one interactions with our support team, and are available 24/7/365 to meet and exceed customers’ expectations. Our customers get fast responses to critical issues, unlimited technical phone support, access to our huge online knowledgebase, 100% network uptime and one-hour hardware replacement guarantee. We take the worry out of online infrastructure for our customers’ hosted applications.

Rackspace provides renowned Fanatical Support across our full range of products, including Public Cloud, Private Cloud, Hybrid Hosting and Dedicated Hosting. Hybrid hosting, or hybrid clouds offer customers true choice, enabling businesses to run their workloads where they run most effectively — whether on the public cloud, a private cloud, dedicated bare-metal servers, or a combination of these platforms. The Rackspace public cloud, powered by OpenStack, is available to Australian businesses in our Sydney data centre.

What is OpenStack?

OpenStack is the open alternative to cloud lock-in. Invented by Rackspace and NASA, OpenStack is an open and scalable operating system for building public and private clouds. It provides both large and small organisations an alternative to closed cloud environments, reducing the risks of lock-in associated with proprietary platforms. OpenStack offers flexibility and choice through a highly engaged community of over 6,000 individuals and over 190 companies including Rackspace, Dell, HP, IBM, and Red Hat.

Headquartered in the USA, Rackspace delivers its renowned Fanatical Support from data centres on four continents, including a data centre in Sydney, Australia.

Rackspace has been recognized by Bloomberg BusinessWeek as a Top 100 Performing Technology Company, is featured in BRW’s Best Places to Work.


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